Sainsbury’s Energy

Who are Sainsbury’s Energy?

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A household name for groceries, can it help you save on energy? Learn about its tariffs and how to contact

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Sainsbury's Energy was set up in 2011 as a partnership between the Sainsbury's Group and British Gas.

Fixed and variable rate dual fuel energy tariffs are offered by the provider along with boiler cover and loft and cavity wall insulation.

Sainsbury’s Energy also supports the Warm Home Discount scheme and runs face-to-face customer advice centres in some of Sainsbury’s biggest supermarkets. 

What tariffs does Sainsbury's Energy offer?

Tariff name

Tariff type*

Average bill value**

Exit fees***

Price Promise August 2019

Dual Fuel – Fixed

£1,107

£20/Fuel

Standard

Dual Fuel – Variable

£1,120

N/A

Tariff information correct as of 14th August 2017

*The range of gas and electricity tariffs includes standard variable rate, fixed rate, ‘green’ and prepayment deals. Click here to find out why we think fixed rate tariffs are worth checking out.

** The average bill is an average price of all 14 energy regions using the Ofgem medium usage of 3100kwh of electricity and 12500kwh of Gas, dual fuel and paying by monthly direct debit.

*** Exit fees are payable on some tariffs when you switch your energy provider before the end of your fixed term contract. Fees are typically £25 - £30 per fuel.

How can I contact Sainsbury's Energy?

Telephone: 0800 107 1879.  Lines are open Monday to Friday between 8am and 8pm and 8am to 6pm on Saturdays.

Or visit Facebook or Twitter.

What do I need to do if I want to change my current provider?

Changing your energy provider has never been easier. It takes just minutes to run a quote on our site, and within 17 days you could be up and running with your new supplier. Click here to run a price comparison.

Our video guide below explains how hassle-free the switching process is.

What happens if my energy supplier goes bust?

It is very rare for an energy supplier to go out of business, but it happened in 2016, with the collapse of GB Energy.

As happened then, any future collapse and its consequences would be managed by Ofgem, the energy market regulator. Thanks to Ofgem’s safety net, even if your supplier goes out of business, your gas and/or electricity supply will never be cut off or interrupted.

All UK energy suppliers are regulated by Ofgem.

In addition to guaranteeing continuity of supply, Ofgem works to move customers of a failed company to the best possible deal, with any debit/credit transferred to a new supplier that is chosen to inherit the business.

Read our Q&A on this topic here.


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