HomeServe boiler cover
HomeServe boiler cover includes plans to suit all budgets and needs, whether you want a simple plan or something more comprehensive.
Key takeaways
HomeServe is a leading provider of boiler cover in the UK, offering a variety of plans to suit different needs
While HomeServe offer an extensive range of plans, they are more expensive compared to some rivals
Every HomeServe boiler cover plan provides cover for, gas boilers, gas supply pipe, free boiler service in the first year and 24/7 customer service
What is HomeServe boiler cover?
HomeServe is one of the largest providers of boiler cover in the UK. As such, it has an extensive range of plans designed to suit all levels of need.
This includes:
Gas Boiler cover
Gas Boiler and Central Heating
Heating and Plumbing
Heating, Plumbing and Electrics
Heating, Plumbing and Electrics Plus
The first plan is HomeServe’s most basic, while the latter is a more wide-ranging home emergency plan that also includes pest control and issues with exterior locks.
Every plan comes with a free boiler service in the first year.
Is HomeServe boiler cover any good?
HomeServe has a high rating on TrustPilot, with 4.3 out of 5 at the time of writing. While there are some bad reviews, responses to these are quick and there is a clear line of communication. Customers often praise speedy call outs and good in-home service.
Customer service is available 24/7 and claims can be easily made and logged on the HomeServe website.
HomeServe’s services are as wide ranging as the likes of British Gas and, while you pay more compared with some smaller firms, its customer service can make it feel worthwhile. Those who want something more basic may want to look elsewhere if they’re on a tight budget.
What's included?
Every HomeServe boiler cover plan includes cover for:
Gas boilers
Gas supply pipe
Free boiler service in first year
24/7 customer service
As its name suggests, Gas Boiler and Central Heating also includes gas central heating systems, while the Heating and Plumbing plan also takes in plumbing, drainage problems and covers your water supply pipe. Heating, Plumbing and Electrics covers electrical wiring in the home, with its pricier Plus version also offering pest control, security and roofing issues.
Pros and cons of HomeServe boiler cover
Pros:
Extensive range of plans
24/7 customer service
Web chat service
Option to pay monthly or annually
Option to cut cost by not having a service
Cons:
Expensive compared with rivals
Does HomeServe offer other types of cover?
Yes. As well as boiler cover, HomeServe also offers cheap plumbing and drainage cover, comprehensive home emergency plans, electrical breakdown cover and discounted boiler replacement for existing customers, depending on their plan.
How soon can you make a claim with HomeServe?
According to HomeServe’s product information documents, an exclusion period of 28 days applies to all claims not related to boilers. Therefore, this affects plans above its basic Gas Boiler plan.
For problems just relating to your boiler, however, you can claim straight away.
There is also a 14 day cooling off period after signing up, when you can change your mind and get a full refund.
Does HomeServe carry out boiler servicing?
Yes, HomeServe carries out boiler servicing. This is available free of charge to all boiler cover customers within the first year of their plan.
How do I get in touch with HomeServe?
You can make a claim 24/7 by calling 0330 0247 999. You can also make a claim by logging into your account on the HomeServe website.
Who else offers boiler cover?
Boiler cover is available from a wide range of providers, including British Gas, EDF Energy, and Hometree.
Get a HomeServe boiler cover quote
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Author
Joe Minihane
Mobile and broadband expert
Joe Minihane is a freelance journalist and author with 20 years' experience. Having worked on staff at Stuff and T3, as well as writing about consumer technology for publications including Wired and...
