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Post Office

MoneySuperMarket’s Guide to Post Office Broadband  

Are you looking for an easy way to get online and thinking about taking Post Office broadband?

Here’s what’s on offer and what you need to know.

Post Office Broadband

Post Office provides two straightforward  broadband packages to help get you online with minimum fuss.  Broadband Essentials package has a 12 month contract and Broadband Premium has an 18 month contract with each having FREE weekend calls to 01, 02, 03 as well as 0845 and 0870 numbers.  Both  have the option to upgrade to a variety of calls packages.

So what does Post Office Broadband offer?

ADSL Broadband Yes
Fibre Optic Broadband No
Calls packages Yes
Mobile Phones Not included in a Broadband bundle but Post Office does have a Pay-As-You-Go SIM only offer. 
BT Sport No
Sky Sports No

ADSL Broadband

Post Office Broadband offers competitively priced line rental at just £15 per month (or £144 per annum payable in a single lump sum if you take advantage of Post Office Line Rental Saver) with all ADSL broadband packages.

This type of broadband is delivered via the copper wires in the current telephone system.  It  is currently the most widely available type of broadband in the UK and delivers speeds of up to 24Mbps. Whether you are looking for unlimited usage or capped usage you will not incur any upfront costs at the start of your contract.

Post Office  HomePhone & Broadband Premium package suits families or people who expect to be  higher users of the internet.  This package is perfect for unlimited monthly downloads, for streaming movies, playing online games and surfing the web.  Inclusive within this package is weekend calls to all UK landlines including 0845 and 0870 numbers.

For lighter internet users who just need to surf the web and send occasional emails, Post Office HomePhone & Broadband Essential package ticks all the boxes.  With 10GB usage allowance per month and inclusive weekend calls to all UK landlines including 0845 and 0870 numbers this maybe the package which you are looking for.  Please remember that if you exceed your monthly usage allowance you will incur high costs of 75p per additional GB (but you will be notified if you get close to your monthly limit).

Fibre Optic Broadband

Currently Post Office does not offer fibre optic broadband.

Calls package

Whether you’re someone who makes a great deal of calls from your landline or whether your house phone is more on the ornamental side, Post office provides a number of benefits which are available on both packages.

Both Broadband packages include the following benefits:

  • A wireless router – free of charge
  • Up to five email addresses for you and your family
  • Save 10% every time you call a nominated number, 10 numbers to choose  

Mobile Phones

Post Office has a Pay-As-You-Go SIM only offer  … with standard calls rates to UK landlines and mobile costing just 8p per minute.  Visit postoffice.co.uk/mobile to register and get your FREE SIM.

BT Sport 

BT Sport cannot currently be viewed for those with Post Office broadband.

Sky Sports

Sky Sports is also not currently offered by Post Office Broadband.

MoneySuperMarket’s expert view

Post Office provides entry level broadband with clear pricing for customers and competitively priced line rental.  So, if you are looking for a basic broadband package and want the prices that come along with them – then Post Office might just be the provider for you.  

Top Post Office deals

See all Post Office deals
Post Office
HomePhone & Broadband Premium
Up to 17 Mb per second
£0 Per month + £15 line rental


Unlimited broadband with weekend calls free for 12m, then £8 a month.

Our providers

With deals and services from the leading providers, to the up and coming, you'll find something suited to you.

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Broadband and TV

Many broadband providers also offer a digital TV service, with Sky and Virgin Media the two most recognisable. But as our broadband becomes quicker and more reliable, many other providers are able to offer a digital TV service that's delivered via a broadband connection, including the popular on demand services.

The available channels and services do vary from provider to provider and package to package, so it's worth checking the detail on your chosen package to see what's on offer. Check the compare button on our results table for up to five different packages to see what channels are on offer, side-by-side.

Fibre Optic

Often referred to as "superfast broadband", fibre optic offers most UK households the fastest available broadband speeds.

Instead of using the copper telephone network, which is how most ADSL broadband is delivered, superfast is transmitted through fibre optic cables. The signal doesn't degrade using fibre optic cables, which means speeds are much faster. Whereas ADSL can offers speeds of up to 16 Mbps (Megabits per second), we're looking at a minimum of 38 Mbps with fibre.

Virgin Media offers the fastest fibre speeds, in excess of 100 Mbps in some cases and is the widest available provider in the UK at the moment. But Sky, Plusnet, EE and BT as well as some other providers also offer the service.

Unlimited Broadband

Unlimited means that the broadband you receive at home will have no caps on usage or downloads.

This means that whenever you want to use the internet, for downloading, streaming or just general browsing, you can do so without ever worrying about incurring extra charges.

Some providers have been known to implement traffic management on their networks, meaning that the speed of a user's broadband is controlled during peak times and this could be the case even with unlimited broadband. It's worth checking with your provider for more information on traffic management.

Anytime Calls

If you want to have the cost of local and national landline calls included in your broadband package, click this button. Anytime covers your local and national calls during the daytime, evening and at weekends, which means you won't pay extra on your monthly bill for making calls. However some providers will charge for 0870 and 0845 calls, and international calls will also be charged, so do check the details of the package to see what's included.

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    Did you know...

    Both BT and Sky have the rights to show live Premier League matches until 2017. Sky has the bulk of the matches with 168 games and BT have the remaining 48 matches. Click to read more.

    This season, BT Sport has secured live Champions League and Europa League matches, which were previously shown on Sky and ITV. BT customers will receive this new channel for free. Click to read more.

    If you don't want to pay a monthly subscription for Sky Sports you can buy one-off passes with Now TV for a set fee. To buy a Now TV box click here.

    How to understand your usage

    Your broadband usage, measured in megabytes (MB) and gigabytes (GB), can be a puzzling subject to fully understand. It's not easy to be truly accurate with how much broadband you're consuming on a monthly basis.

    That's why we've cut through the technical jargon by creating three different types of broadband user. Simply match your activities to one of the user types below:

    Light users A single user, or perhaps there's two of you, who like to browse the internet, send emails and maybe download a few songs during the evenings and at weekends. Browsing, email, iTunes
    Look for

    Packages with 2GB of use or more

    Medium users Perhaps you're a small family, or a couple who like to watch iPlayer or catch-up TV a few times a week, on top of the usual website browsing, email sending and occasional Skype calls. iPlayer, Skype
    Look for

    Packages with 20GB or more

    Heavy users You're either a large family or shared household. You like to stream TV or Netflix, perhaps play some online video games and generally enjoy living in a connected world. Steaming TV or Movies, gaming
    Look for

    Packages with unlimited usage

    How to understand the different broadband speeds

    There are three different types of broadband speeds that are available to you when you take out a new deal. These are ADSL, fibre and superfast fibre.


    ADSL is broadband that's delivered into your house via a telephone line and used by the majority of households in Britain.

    These deals offer speeds of up to 16 megabits per second (Mb). ADSL broadband is generally fast enough for you to stream television without too much buffering or pausing and certainly fast enough for day-to-day internet browsing and emailing.


    Using fibre optic cables to transfer data, you can achieve speeds of up to 38Mb with a fibre broadband connection.

    You will happily watch live TV and play online video games with a fibre broadband connection offering minimal delays or lags.

    Superfast fibre

    Superfast refers to fibre optic broadband connections with speeds over 38Mb.

    You may opt for a superfast fibre broadband connection if you require large downloads delivered to you quickly, or were a regular player of online video games that needed a faster than average connection in order to play seamlessly.

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    Average monthly cost includes everything; connection fees, delivery and line rental averaged across the contract length.

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    Post Office Router or other hardware HomePhone & Broadband Premium Up to 17 Mb per second £0 Per month + £15 line rental
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    Unlimited broadband with weekend calls free for 12m, then £8 a month.

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