Money
Super
Market

Who we are, and what we do

How can MoneySuperMarket help you?

INDEPENDENT

We’re not owned by an insurance company, and can focus on what’s right for our customers

SAFE & SECURE

We look after your personal details. We will never sell your individual details to any company outside Moneysupermarket Group

GREAT VALUE

Striving to get you the best deals we can and because of our size, we’re able to negotiate fantastic offers on your behalf    

How do we make money?

Put simply, we earn money when you save money, rather than charging you any fees. Across most of the products we can help you switch, it works like this…

You use MoneySuperMarket to find the deal you want

You click through to a bank, insurer or other company's website, and apply or switch there. You can switch energy provider on our site.

If it all works out, the company will pay us a fee, which doesn't impact the price you pay

Safeguarding your personal information

We want to help you – the customer – to get a better deal, whether it’s for car or home insurance, gas and electricity, a credit card, or any of the range of products and services we offer.

To do this, we need to know about your circumstances, so we ask a number of questions that are relevant to the product or service you’re interested in.

Depending on the product, we may then share your information with our partners (comprising a range of UK insurance companies, insurance brokers and banks).

They work out what product to offer you in terms of price, interest rate or other terms and conditions, and we then present the results back to you in our tables.

We take the protection of your data extremely seriously and are continually focused on its security, so here is our commitment to you:

  • Our legally-binding commercial contracts with partners contain strict conditions on how the data we share with them can be used

  • Any data we supply to our partners can’t be passed or sold data to any third party, or used for any sales and/or marketing activity, except to offer you a quote or if you’ve given them permission

  • Please note that, once in receipt of your data, the product provider may hold onto that data but it must comply with data protection legislation

  • We will never sell your individual personal details to any company outside Moneysupermarket Group

When you run a quotation with MoneySuperMarket, we ask you to confirm that you’ve read our privacy policy and terms of use, which explains in detail how and why we use your data.

Our privacy policy also explains that, when a product provider gives you a quote, then it is the product provider’s privacy policy which applies - and we urge you to read this as well.           

If you have any questions concerning your personal data, please get in touch via customerservices@moneysupermarket.com.

Do we work with every provider?

Our aim is to search deals from as wide a range of companies as possible, so that you can choose the best product for you. But not every company can be included…

  • Some companies don’t want their products included on comparison websites

  • Others choose not to pay us a fee - and we need to be able to make money so that we can continue to provide our services to you

  • A few smaller providers can struggle to cope with the sheer number of customers who can find their products if they appear on MoneySuperMarket

Charity

MoneySuperMarket Group is proud to have supported several UK charities over the past 13 years.

Across MoneySuperMarket and the other brands in our family – TravelSuperMarket and MoneySavingExpert.com – there is an almost constant stream of bake sales, sporting activities, and individual challenges, which have included endurance trips to Kilimanjaro, the Atlas Mountains and Machu Picchu.    

MIND

2013/2014

£152,680 raised 

NAS

2015/2016

£101,902 raised 

Shelter

2017/2018

£80,000 (as at April 2018) raised 

Let us know how we are doing

Finding out how our customers feel and how we can help you is crucial for us in helping UK households save ever more money.

Please get in touch if you have any questions for us, or just want to let us know how we are doing.

Call us

0333 123 1983

Email us

customerservices@moneysupermarket.com

Tweet us

@MoneySuperHelp

Write to us

Customer Services 
MoneySuperMarket House 
St David's Park 
Ewloe 
Flintshire, CH5 3UZ

If you would like to contact us, you can here.

Or, just come and say hi

We’d love to hear from you, via any of these: