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Churchill began selling home insurance over 30 years ago after making its name in the car insurance business.
While the insurer has expanded its services to offer travel, pet and van insurance, Churchill still places a strong focus on customer service. Its call centre operates seven days a week and contacts 1,000 customers every month to survey customer satisfaction. You can buy policies by telephone or online.
Churchill offers and contents insurance, which can be bought under a combined policy if required, with two different levels of cover, Home Insurance and Homes Plus.
| Churchill Home Insurance | Churchill Home Plus |
Buildings cover | £1m | Unlimited |
Contents cover | £50,000 | £100,000 |
Alternative accommodation | Up to £25,000 (£40k building and contents combined) | £50,000 (£80k buildings and content combined) |
Helpline |
|
|
Trace and access | £5,000 | £10,000 |
Home emergency cover | Optional |
|
Family legal protection | Optional | Up to £100,000 |
Accidental damage cover | Optional |
|
Bicycle cover | £500 per bike | £1,000 per bike |
Cover away from home | £2,500 | £5,000 |
Churchill
Great for
But be aware that
Even if your home insurance policy was taken out for a year, you can cancel it at any time. However, you may have to pay a fee depending on when your policy renews.
If your policy is due for renewal and you want to switch providers, you need to call Churchill on 0800 032 9488, or inform them in writing, before your renewal date. If you’ve just taken out a policy and want to cancel within 14 days of the start of the new policy, or of receiving your documents (whichever is greater) you’ll get a refund of premiums paid and won’t have to pay a fee.
Should you want to cancel your policy because it has auto renewed at a more expensive premium, and it’s after 14 days have passed, Churchill will return what you have paid, minus an administration fee, as long as you haven’t made a claim.
Churchill offers buildings and contents insurance which can be combined. Its Home Insurance and Home Plus policies include the following add-ons:
For unexpected accidents in your home
Away from home for items you wear or carry
24-hour cover for a range of situations
Access to a legal helpline and legal expenses cover
You can contact Churchill Home Insurance’s customer service by phone on 0345 603 3551. New customers can call on 0800 032 7199, and for renewals you can use the online form or call 0345 603 3560.
If you’d prefer to contact Churchill by post:
Churchill
The Wharf
Neville Street
Leeds
LS1 4AZ
Churchill’s general insurance is underwritten by U K Insurance Limited.
Yes. You can pay your premium in instalments if you’re over 18, subject to eligibility.
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Yes up to £2,000.
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