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SuperSaveClub Terms & Conditions

10 min read
Updated: 09 Apr 2024

MoneySuperMarket SuperSaveClub  Terms and conditions  

1. These terms and conditions govern the MoneySuperMarket SuperSaveClub (“SSC Terms”).  You should contact us if you need help in understanding any part of them.   

2. MoneySuperMarket is the trading name of MoneySuperMarket.com Limited ("MoneySuperMarket", "we" or "us") who provide the MoneySuperMarket SuperSaveClub.  MoneySuperMarket’s registered office is at MoneySuperMarket House, St. David's Park, Ewloe, Chester, CH5 3UZ. 

What is the MoneySuperMarket SuperSaveClub?   

3. As well as our MoneySuperMarket Refer a Friend and Super Save Price Promise offers, we want to find other ways to reward customers by helping you find more ways to be a super saver. Once a SuperSaveClub member, you will be eligible for our Free Days Out annual pass reward. You can also earn rewards every time you buy selected products through MoneySuperMarket and by referring friends to buy certain products through MoneySuperMarket Refer a Friend, or when you use Super Save Club.  These rewards can be used at selected brands, helping you to save more money.  As a SuperSaveClub member you’ll also have access to discount codes and offers from leading brands.   

Eligibility for MoneySuperMarket SuperSaveClub    

4. To be eligible to join the MoneySuperMarket SuperSaveClub and receive SuperSaveClub Rewards (see section 17 below) you must:  

(i) be a UK resident and aged 17 or over;  

(ii) have a valid email address; 

(iii) have a MoneySuperMarket account; and   

(iv) have made a Qualifying Purchase from (i) 00:00 on 4 September 2023 (for Car, Home and Annual Travel Insurance and Broadband) or (ii) 00:00 on 04 December 2023 (for Pet Insurance), (iii) 00:00 on 11 December 2023 (for Mobile Phone Contracts and SIM only deals) using the same email address used for your MoneySuperMarket account, (iv) 00:00 on 7 February 2024 (for Credit Monitor only), (v) 00:00 on 27 February 2024 (for Van Insurance), (vi) 00:00 on 19 March 2024 (for Certain Loans 1), or (vii) 00:00 on 09 April 2024 (for Certain Credit Cards 1)  using the same email address used for your MoneySuperMarket account. 

(together, the “Eligibility Criteria”).    

5. MoneySuperMarket SuperSaveClub membership is at our discretion and meeting the Eligibility Criteria does not mean you will automatically become a member of MoneySuperMarket SuperSaveClub, nor are we responsible or liable to you to do this.   

How to create a MoneySuperMarket account    

 Via the moneysupermarket.com website:   

6. To create an account, go to our website at www.moneysupermarket.com and select "Log in". Enter your email address in the box below the instructions to "Log in or Create an Account" and provide the required details to sign up. You’ll then need to follow the instructions contained in the email response before your MoneySuperMarket account is activated.  

Via the MoneySuperMarket App:   

7. Download the MoneySuperMarket app (“App”) from your iOS or Android mobile device or tablet Application Store and tap on the “Create Account” button. Then enter your email address and follow the instructions in the email response. Once the App is downloaded to your device, log into your MoneySuperMarket account by entering your email address and password that you used to create your account. 

Qualifying Purchases   

8. Qualifying Purchases means:   

Qualifying Purchase  

Date Qualifying Purchase valid from  

Car Insurance  

00:00 on 24 October 2022 and 23:59 on 14 May 2025 

Home Insurance (buildings/contents)  

00:00 on 24 October 2022 and 23:59 on 14 May 2025 

Annual Travel Insurance  

00:00 on 24 October 2022 and 23:59 on 14 May 2025 

Broadband  

00:00 on 24 October 2022 and 23:59 on 14 May 2025 

Pet Insurance 

00:00 on 4 December 2023 and 23:59 on 14 May 2025 

Mobile Phone Contracts and SIM only deals 

00:00 on 11 December 2023 and 23:59 on 14 May 2025 

Credit Monitor 

00:00 on 7 February 2024 and 23:59 on 14 May 2025 

Van Insurance 

00:00 on 27 February 2024 and 23:59 on 14 May 2025 

Certain Loans 1 

00:00 on 19 March 2024 and 23:59 on 14 May 2025 

Certain Credit Cards 1 

00:00 on 9 April 2024 and 23:59 on 14 May 2025 

 

Non-qualifying purchases:  

 

Temporary Car Insurance  

Renters/Tenants Insurance   

Landlord Insurance   

Single Trip Travel Insurance   

Annual Specialist Travel Insurance   

Specialist Pet Insurance 

Loans other than Certain Loans 1 

Credit Cards other than Certain Credit Cards 1 

MoneySuperMarket SuperSaveClub   

9. If you have met the Eligibility Criteria you will be eligible to join MoneySuperMarket SuperSaveClub and your MoneySuperMarket account will include a new SuperSaveClub section. Unless you’ve recently logged on, you’ll need to first log in to your account using the website or App. Once you’re logged in well let you know about the MoneySuperMarket SuperSaveClub benefits you have waiting for you. By clicking “Join Now” you’ll be taken to the SuperSaveClub section of your MoneySuperMarket account

10. As a MoneySuperMarket SuperSaveClub member, we'll email you when you have SuperSaveClub Rewards. If you’ve given us permission, we’ll also let you know about ways to maximise super savings and SuperSaveClub Rewards.

11. These terms and conditions are applicable across the entire MoneySuperMarket SuperSaveClub scheme and any participation is considered as acceptance. Additional terms and conditions may be in place for different offers, including, but are not limited to, Refer a Friend and Super Save Price Promise. Your participation in these parts of MoneySuperMarket SuperSaveClub will be considered as acceptance of the additional terms and conditions.


12. Members are entitled to access SuperSaveClub Rewards through only one MoneySuperMarket account each. We reserve the right to refuse, merge or close additional accounts at any time.

13. It is your responsibility to register your personal details and let us know of any changes. MoneySuperMarket is not responsible for any loss of SuperSaveClub Rewards incurred as a result of out of date details. Members with out of date details may be removed from MoneySuperMarket SuperSaveClub and SuperSaveClub Rewards may be forfeited.

14. MoneySuperMarket SuperSaveClub and SuperSaveClub Rewards are for personal and consumer use only.

15. We may decline or withdraw access to the MoneySuperMarket SuperSaveClub and SuperSaveClub Rewards in whatever form where there is reasonable belief of any abuse or attempted abuse of the SuperSaveClub Rewards scheme; any breach or attempted breach of these terms and conditions and / or those relating to the different offers available in MoneySuperMarket SuperSaveClub; any behaviour relating to the MoneySuperMarket SuperSaveClub, MoneySuperMarket or Moneysupermarket Group that involves fraud, theft, misconduct, abusive or offensive behaviour, or supplying false or misleading information.

SuperSaveClub Rewards  

16. As a member of MoneySuperMarket SuperSaveClub you’ll be entitled to:

(i) MoneySuperMarket Free Days Out annual pass;

(ii) gift cards of between £5 to £15 every time you make a Further Purchase on the MoneySuperMarket website or App (“Save More, Get More”); (iii) gift cards of up to £20 where you Refer a Friend; (iv) refunds and gift cards of up to £20 where you use our Super Save Price Promise (certain products only); and

(v) access to partner discount codes and offers, together, the “SuperSaveClub Reward(s)”.

17. Where product providers offer additional vouchers or discounts for purchasing their products through the MoneySuperMarket website or App, these will be distinct from the SuperSaveClub Rewards and the terms and conditions of the product provider will apply.

18. MoneySuperMarket SuperSaveClub members will have access to offers and discounts. Access to partner discount codes and offers is made available to you through cashback service Quidco Limited, a Moneysupermarket Group company and other chosen partners. Where MoneySuperMarket SuperSaveClub gives access to partner discounts and/or offers, the partner terms and conditions will apply. We accept no responsibility for how they administer their discounts and offers and these may be withdrawn or altered without prior notice.

19. As a member of MoneySuperMarket SuperSaveClub, you’ll also have access to a MoneySuperMarket Free Days Out annual pass, letting you visit the UK’s top attractions for free over 12 consecutive months. This will start from the date you become eligible to join MoneySuperMarket SuperSaveClub. To access the MoneySuperMarket Free Days Out annual pass, you’ll need to use the MoneySuperMarket App. See section 7 on how to download the App. When you open the App click on the MoneySuperMarket SuperSaveClub icon. On the MoneySuperMarket SuperSaveClub tab, you’ll need to click on the “Book Your Free Day Out” button to take you to the MoneySuperMarket Free Days Out website. The MoneySuperMarket Free Days Out annual pass is managed by TLC Worldwide UK Limited (“TLC”) and is subject to the MoneySuperMarket Free Days Out Terms and Conditions which are incorporated into these terms and conditions.

20. You can, subject to clauses 21, 22 and 23, make the following Further Purchases to Save More, Get More:

Further Purchases  

Non-qualifying Further Purchases  

Gift Card value  

Car Insurance  

Temporary Car Insurance 

£15  

Van Insurance 

Temporary Van Insurance 

£15 

Home Insurance (Building/Contents)   

Renters/Tenants or Landlord Insurance  

£15  

Broadband  

 

£15  

Certain Loans 1 

Any other Loans 

£15 

Pet Insurance 

Specialist Pet Insurance 

£10 

Certain Credit Cards 1 

Any other Credit Cards 

£10

Annual Travel Insurance   

Single Trip Travel Insurance Specialist Travel Insurance      

£5  

Mobile Phone Contracts and SIM only deals 

 

£5 

Credit Monitor 

 

£5  

21. A subscription to Credit Monitor will only be considered to be a Further Purchase to the extent that Credit Monitor actually provides you with a Credit Score.

22. A subscription to Credit Monitor will only be considered to be a Further Purchase once 45 days have lapsed from the date of this subscription and you will not receive be eligible to Save More, Get More in connection with such subscription until this 45 day period has lapsed.

23. A subscription to Credit Monitor will not count as a Further Purchase if you subscribed prior to 7 February 2024. 

Refer a Friend  

24. You will receive a gift card of up to £20 SuperSaveClub Reward where you Refer a Friend.

25. You must have received by email or in your Account, a unique referral link and shared the unique referral link with eligible friend/s (“Friend/s”). Eligible “Friend/s” must: (i) be a new MoneySuperMarket.com customer or not have purchased car insurance, van insurance, home insurance, pet insurance,, Certain Loans 1, or Certain Credit Cards 1, through the MoneySuperMarket website or App since 1 January 2020; and (ii) have received and used a unique referral link from you to the MoneySuperMarket.com website or App and then either logged into or created an Account to then (i) purchase car insurance, van insurance, home insurance, pet insurance, Certain Loans 1, or Certain Credit Cards 1 and  SIM only deals.  The following products are excluded from this offer: (i) temporary car insurance, (ii) temporary van insurance; (iii) renters/tenants or landlord insurance (iv) single trip travel insurance, specialist travel insurance, (v) specialist pet insurance, (vi) mobile phone products, (vii) broadband, (viii) Credit Monitor, (ix) loans other than Certain Loans 1 and (x) credit cards other Certain Credit Cards 1.

26. You can share the unique referral links with an unlimited number of Friends save that they will not be usable if the Friends don’t meet the eligibility criteria set out in section 4.

27. Within 60 days of your Friend’s purchase of car insurance, home insurance, pet insurance, mobile phone contracts and SIM only deals or broadband, subscription to Credit Monitor (and them having received a credit score),or van insurance using the unique referral link, we’ll decide whether you and your Friend have satisfied the requirements to receive the SuperSaveClub Reward. We reserve the right to ask for additional information to verify eligibility.

SuperSaveClub Rewards Hub   

28. You'll be able to view any MoneySuperMarket SuperSaveClub Rewards you’ve earnt through Refer a Friend and Further Purchases under the “MoneySuperMarket SuperSaveClub” section in your MoneySuperMarket account, or in the App. You'll be emailed separately by Giftcloud (see below) to let you know about Super Save Price Promise offers.

29. The MoneySuperMarket SuperSaveClub Wallet will let you know the total monetary value of the SuperSaveClub Rewards you’ve earned through Further Purchases and Refer a Friend. It will also let you know the amount that is redeemable at that time and any amounts that are pending. SuperSaveClub Rewards will be labelled in your MoneySuperMarket SuperSaveClub Wallet as pending until the Further Purchase or Refer a Friend is completed and the sale is confirmed. Once confirmed, the SuperSaveClub Rewards will be redeemable and may be redeemed in whole, or in part. Once redeemed, your SuperSaveClub Rewards will be listed as redeemed. You will not be able to use pending SuperSaveClub Rewards.

30. To redeem your SuperSaveClub Rewards in whole, or in part, you’ll need to click go into the MoneySuperMarket SuperSaveClub in your account and click into your SuperSaveClub Wallet.

31. SuperSaveClub Rewards are valid for 12 months from the date they are made “redeemable” in your SuperSaveClub Wallet and are accompanied by an expiry date, beyond which they cannot be used or reissued.

32. Where you have earnt MoneySuperMarket SuperSaveClub Rewards through MoneySuperMarket Super Save Price Promise you’ll receive an email from GiftCloud. You’ll need to click on the email link you receive from GiftCloud.

33. You will have access to the SuperSaveClub Rewards for 12 months after becoming eligible to join MoneySuperMarket SuperSaveClub. After then, you’ll need to satisfy the Eligibility Criteria to become a SuperSaveClub member again.
 
How to convert SuperSaveClub Rewards   

34. The SuperSaveClub Rewards gift card claim procedure is managed by GiftCloud on our behalf. See section 20 for accessing MoneySuperMarket Free Days Out annual pass.

35. To enable you to claim the SuperSaveClub Rewards gift cards we'll need to share your data with GiftCloud. Your data will only be shared with GiftCloud if you have met the MoneySuperMarket SuperSaveClub Eligibility Criteria and have had SuperSaveClub Rewards gift cards confirmed.

36. If you are eligible to claim SuperSaveClub Rewards gift cards, within 72 hours of pressing the “Redeem” button confirming you’d like to go ahead and redeem, you’ll receive an email from GiftCloud. This email will enable you to claim your SuperSaveClub Rewards gift card. By clicking on the email link you’ll be able to select which brand of gift card you’d like and provide an email address or mobile number for where you’d like the gift card to be sent. Once you’ve done this, the gift card will be sent to the email address or mobile number that you’ve chosen.

37. You will have up to 30 days from GiftCloud’s email to claim your SuperSaveClub Rewards gift card. You will forfeit your SuperSaveClub Rewards gift cards if you do not claim your SuperSaveClub Rewards gift cards within that time. Please ensure that the email address no-reply@giftcloud.com is added to your safe-senders list, in order to prevent any likelihood of the emails landing in the spam folder.

38. If the SuperSaveClub Rewards gift cards are not received 72 hours after you’ve redeemed them then you should contact rewards@moneysupermarket.com, who are open Monday to Friday 9.00am to 5.30pm.

39. The SuperSaveClub Reward gift cards are subject to the Reward issuer’s (i.e. Sainsbury’s, Just Eat, Argos and Amazon.co.uk, B&Q and Lastminute.com) own terms and conditions (which are different from ours). It is very important that you read and understand these terms and conditions before you claim your SuperSaveClub Rewards gift cards. They will be made available to you at the point when you can claim your SuperSaveClub Rewards gift cards.

40. If you've joined the MoneySuperMarket SuperSaveClub you’ll also have access to discount codes and offers which you will automatically be able to use. These discount codes and offers can be found in the MoneySuperMarket SuperSaveClub Club Perks section of your account and is updated regularly.

Important Information   

41. YOU MUST BE LOGGED IN TO YOUR MONEYSUPERMARKET ACCOUNT AND MAKE QUALIFYING PURCHASES, FURTHER PURCHASES, AND/OR REFERRALS THROUGH THE MONEYSUPERMARKET WEBSITE OR APP OR USE THE SUPER SAVE PRICE PROMISE TO BE ELIGIBLE FOR MONEYSUPERMARKET SUPERSAVECLUB REWARDS. SuperSaveClub Rewards will not be awarded for non-qualifying purchases. Other products may also be excluded from SuperSaveClub Rewards at our discretion. Incomplete applications or switches or purchases that are cancelled or reversed within 14 days of purchase, or in the case of insurance products, within the later of 14 days from when the policy begins or when you receive your policy documents, or made through channels apart from the MoneySuperMarket website or the App (for example, through product providers direct) or through cashback sites including Quidco will not be eligible for SuperSaveClub Rewards.

42. The SuperSaveClub Rewards are non-transferable, non-negotiable and cannot be substituted for any other prize, reward or other cash value except that in the event of circumstances outside of our control we reserve the right to substitute similar rewards of equal value. The SuperSaveClub Rewards are subject to promotional availability, are not for re-sale, cannot be auctioned or exchanged and are not transferable or redeemable for cash. Members can redeem a maximum of £250 in any one gift card. 

43. A maximum of one gift card with a value of up to £20 is available for each of the referrer and the Friend for each car insurance, home insurance, pet insurance, mobile phone contracts, SIM only deals, Certain Loans 1, Certain Credit Cards 1, or broadband product referral that’s made through the MoneySuperMarket website or App.  

44. A maximum of one gift card with a value of up to £20 is available for each validated Cheaper Quote.

45. Gift cards already redeemable may be removed or cancelled if we consider that the gift cards were collected in breach of these terms and conditions or were earnt fraudulently, invalidly, using automated means, or in error.

46. MoneySuperMarket may set a limit on the number of SuperSaveClub Rewards that may be earnt. Any purchase of products, Qualifying Purchases, Further Purchases, participation in promotional offers including Refer a Friend or the Super Save Price Promise above and beyond what could reasonably be considered consumer behaviour or personal use may be deemed to be an abuse of the MoneySuperMarket SuperSaveClub.

47. MoneySuperMarket will be entitled to cancel or remove SuperSaveClub Rewards at any time if purchases are cancelled, reversed or amended for any reason.

48. SuperSaveClub Rewards already redeemable may be removed or cancelled if we consider that the SuperSaveClub Rewards were collected in breach of these terms and conditions or were earnt fraudulently, invalidly, using automated means, or in error.

49. By joining MoneySuperMarket SuperSaveClub, you agree:

(i) to these MoneySuperMarket SSC Terms and the Website and App Terms and Conditions;

(ii) to our Privacy Policy; and

(iii) that, as between you and us, all intellectual property rights in any documents, images, photos, or pictures submitted to join MoneySuperMarket SuperSaveClub or redeem SuperSaveClub Rewards will become the property of MoneySuperMarket and can be used by us to verify eligibility.

50. In the event of any conflict between these MoneySuperMarket SSC Terms and the Website Terms and Conditions, these MoneySuperMarket SSC Terms will apply.  

Your Data   

51. We use third parties SendSafely to manage Refunds and TLC and GiftCloud to manage the MoneySuperMarket SuperSaveClub Rewards. Their use of your data will be governed by their applicable privacy policies. See TLC and GiftCloud privacy policies which are different from our Privacy Policy. It is your responsibility to ensure that you understand and agree with the privacy policies of SendSafely, TLC and GiftCloud. We are not responsible or liable for any loss or damage you may suffer or incur in connection with the privacy policy applying to any third party website or for any acts, omissions, errors or defaults of any third party in connection with that privacy policy.

Definitions 

52. For the purposes of these Terms and Conditions:

Certain Credit Cards 1” shall mean any credit cards from the following providers: 

118 118 Money 

Natwest Bank 

Santander 

Yonder 

Certain Loans 1” shall mean any loans from the following providers: 

118 118 Money 

Admiral 

Asda 

Bamboo 

Churchill 

Everyday Loans 

Fluro 

Hastings Direct 

John Lewis Finance 

Lendable 

MCF 

Novuna (SSC only) 

Plata 

Reevo 

Zopa 

Santander

General  

53. Our decision regarding any aspect of MoneySuperMarket SuperSaveClub and/or SuperSaveClub Rewards is final and binding and no correspondence will be entered into about it.

54. We're not responsible for any additional costs which may be incurred by you in the context of participation in the MoneySuperMarket SuperSaveClub and/or SuperSaveClub Rewards, such as internet costs or any other additional services, these must be paid by you separately.

55. To the fullest extent permitted by law, we do not accept any responsibility or liability under or in connection with the MoneySuperMarket SuperSaveClub, SuperSaveClub Rewards and/or these terms and conditions (including without limitation) as a result of technical fault, computer or electronic malfunction. Any statutory rights you have are not affected.

56. Insofar as permitted by law, we will not be responsible or liable to compensate you, or accept any liability, for any personal loss, expense or damage in connection with the MoneySuperMarket SuperSaveClub or accepting or using the SuperSaveClub Rewards except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law. Your statutory rights are unaffected.

57. We reserve the right, at our sole discretion, to cancel and/or modify these MoneySuperMarket SSC Terms, at any time, including but not limited to terminating or withdrawing the MoneySuperMarket SuperSaveClub and/or SuperSaveClub Rewards at any time.

58. If any paragraph in these MoneySuperMarket SSC Terms is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other paragraphs of these MoneySuperMarket SSC Terms, which shall remain in full force and effect.

59. These MoneySuperMarket SSC Terms shall be governed by and construed in accordance with the laws of England and Wales. The Courts of England and Wales shall have exclusive jurisdiction in connection with these terms and conditions.

Issue date of Offer: 09th April 2024