Private health insurance
To cover healthcare costs for one individual
Key benefits
✔ Faster access to treatment
✔ Comprehensive cancer care included
✔ Outpatient & mental health support
✔ Digital GP & virtual consultations
✔ Family-friendly benefits
Defatato rating (health insurance)
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Defaqto is an leading independent reviewer of financial products. Five stars is for 'an excellent product with a comprehensive range of features and benefits'.
Phone number for existing Aviva customers
0345 300 3172
Lines are open Mon-Fri: 8.30am - 6pm. You can also log in to your MyAviva app
What health insurance does Aviva offer?
Here are the main types of health related insurance the Aviva offers:
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Joint health insurance
Covers two people under one plan, typically partners or spouses
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Family health insurance
Provides cover for all family members, including parents and children
Why trust Aviva with your health insurance?
Aviva brings over 325 years of experience in the insurance market and is recognised as one of the UK’s leading insurers. With a strong reputation and trusted leadership, Aviva continues to demonstrate credibility within the insurance sector.
Why choose Aviva?
✔ Rated Excellent on Trustpilot with a 4.3 score
✔ Winner of multiple awards, including Insurer of the Year at the Insurance Times Claims Excellence Awards 2025 and General Insurer of the Year at the British Insurance Awards 2024
✔ Customer-friendly features such as renewal price guarantees, along with a range of discounts and incentives
Example quote when comparing health insurance
This is for illustrative purposes only. If your circumstances and cover needs differ, your quote may be more or less expensive than the above example. Quote taken on 24.09.25
How do I make a claim with Aviva?
When you take out Aviva Healthcare through MoneySuperMarket your insurance is provided by Aviva and brokered by ActiveQuote. Aviva will handle your insurance claim.
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Contact your GP
Many policies require a specialist referral to diagnose your condition
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Contact your insurer
Login to MyAviva
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Complete & return claim form
Fill in your return claim form, taking care to fill in all details, sign and return.
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Receive decision & book treatment
Once authorised, you can book your specialist consultation, scans, tests or treatment at a recognised provider.
Frequently asked questions
Are pre-existing conditions covered?
Pre-existing conditions are not typically covered by a standard Aviva health insurance policy. This includes any disease, illness, or injury you’ve had symptoms, medication, tests, treatment or advice for in the five years before you take out cover.
Can I cancel at any time?
Yes - you can cancel your policy at any time
How do I manage or change my policy?
You can make all changes and update your details through MyAviva or via the Aviva app.
Is there a discount or reward scheme?
Yes - Aviva offers loyalty discounts and other incentives if you already hold an Aviva product.
Can i add other family members to my policy?
Yes, family members and dependants can be added to your policy, though this may affect the cost.
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Trusted Service Awards Winners
MoneySuperMarket has won the Feefo Platinum Trusted Service Award, an independent seal of excellence, which recognises businesses that consistently deliver a world-class customer experience.
Reviewed on 17 Dec 2025 by
YouGov Survey 1st July 2024 to 30th June 2025. Net Recommend score derived from “Which of the following online service websites would you recommend to a friend or colleague, or tell them to avoid?” Base: Current Customers of (MoneySuperMarket n=18,382, Compare the Market n=16,802, Go.Compare n=10,162, Confused.com n=8,229, Uswitch n=528).
Accurate as of September 2025
Defaqto is an leading independent reviewer of financial products. Aviva has been awarded a Defaqto 5-star rating, indicating it is among the most comprehensive and feature-rich products available in the market
Individual insurance products from Aviva will have different ratings.
Data from the Defaqto website. Data from Sept 2025.