No monthly fee
The 1st Account has no monthly fee to open or maintain.
*Selected providers. SuperSaveClub restrictions and T&Cs apply. Click here for details.
First Direct is a UK bank known for its award-winning customer service and digital-first approach to everyday banking. Founded in 1989 as part of HSBC UK, it was one of the first telephone-based banks and now offers banking through its mobile app, online banking, and UK call centres.
First Direct provides a range of financial products, including current accounts, savings accounts, mortgages, loans, and credit cards. It’s particularly popular for its simple banking experience, competitive switching offers, and 24/7 customer support.
First Direct keeps it simple by offering one current account, its flagship 1st Account, designed for everyday banking. Features include:
The 1st Account has no monthly fee to open or maintain.
First Direct frequently offers cash incentives for customers who switch.
The first £250 of an arranged overdraft is interest-free. Subject to eligibility and status.
Eligible customers can open a First Direct Regular Saver with a competitive fixed interest rate for 12 months.
First Direct has no physical branches, but customers can access UK-based phone and online support 24/7.
Use the First Direct app to make payments, manage spending, set alerts, and check balances on the go.
The First Direct 1st Account could be a good option if you want straightforward everyday banking with strong customer service and digital features.
It may suit you if you:
Want a fee-free current account
Prefer online and app-based banking
Value 24/7 UK-based customer support
Are considering switching banks for a cash incentive
Would benefit from an interest-free overdraft buffer
However, if you prefer in-branch banking or accounts with cashback and packaged perks, you may want to compare other providers too.
First Direct typically offers cash rewards for switching your current account from another provider:
First Direct typically offers a cash reward for switching your current account from another provider.
Other perks include an interest-free overdraft of £250.
Access to high-rate regular saver.
To open a First Direct current account, you’ll usually need to:
With a First Direct Current Account you get:
First Direct provides a £250 interest-free overdraft on its current account, subject to status.
Customers can also apply for an arranged overdraft, with interest charged if you go above the £250 limit.
If switching from another bank, First Direct offers the Current Account Switch Service (CASS), which moves all payments, direct debits, and your balance in seven working days.
Opening a First Direct 1st Account is quick and can be done online or over the phone. Here’s the step-by-step process:
You must be 18 or over, a UK resident, and have an acceptable credit history. First Direct may check your income and expenses as part of the application.
Visit First Direct’s website or call their customer service to start your application.
You’ll need to enter your full name, address history (for the past three years), date of birth, employment status, and income details.
You’ll be asked to upload a valid passport or driving licence, and proof of address such as a utility bill or bank statement.
First Direct will carry out a soft credit check to assess your financial background. This won’t affect your credit score.
Once approved, you’ll receive login details to activate your account and set up secure online banking.
Your contactless debit card will be sent in the post, along with details on how to use your account.
Transfer money into your new account and begin using it for everyday transactions, direct debits, and withdrawals.
Reviewed on 11 Jun 2026 by
Selected providers. SuperSaveClub restrictions and T&Cs apply. Click here for details.
YouGov Survey 1st July 2024 to 30th June 2025. Net Recommend score derived from “Which of the following online service websites would you recommend to a friend or colleague, or tell them to avoid?” Base: Current Customers of (MoneySuperMarket n=18,382, Compare the Market n=16,802, Go.Compare n=10,162, Confused.com n=8,229, Uswitch n=528).
SuperSaveClub restrictions and T&Cs apply. Click here for details.