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Current accounts

First Direct current accounts.

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What is First Direct?

First Direct is a UK bank known for its award-winning customer service and digital-first approach to everyday banking. Founded in 1989 as part of HSBC UK, it was one of the first telephone-based banks and now offers banking through its mobile app, online banking, and UK call centres.

First Direct provides a range of financial products, including current accounts, savings accounts, mortgages, loans, and credit cards. It’s particularly popular for its simple banking experience, competitive switching offers, and 24/7 customer support.

First direct (5)

What current accounts does First Direct offer?

First Direct keeps it simple by offering one current account, its flagship 1st Account, designed for everyday banking. Features include:

  • icon tick and heart

    No monthly fee

    The 1st Account has no monthly fee to open or maintain.

  • Switching incentive

    First Direct frequently offers cash incentives for customers who switch.

  • icon pound

    £250 interest-free overdraft

    The first £250 of an arranged overdraft is interest-free. Subject to eligibility and status.

  • Icon piggy bank

    Easy access to savings

    Eligible customers can open a First Direct Regular Saver with a competitive fixed interest rate for 12 months.

  • icon call centre

    24/7 customer service

    First Direct has no physical branches, but customers can access UK-based phone and online support 24/7.

  • icon mobile

    Mobile banking app

    Use the First Direct app to make payments, manage spending, set alerts, and check balances on the go.

Is a First Direct current account right for me?

The First Direct 1st Account could be a good option if you want straightforward everyday banking with strong customer service and digital features.

It may suit you if you:

  • Want a fee-free current account

  • Prefer online and app-based banking

  • Value 24/7 UK-based customer support

  • Are considering switching banks for a cash incentive

  • Would benefit from an interest-free overdraft buffer

However, if you prefer in-branch banking or accounts with cashback and packaged perks, you may want to compare other providers too.

Man on laptop

Does First Direct have accounts with perks and rewards?

First Direct typically offers cash rewards for switching your current account from another provider:

  • icon pound and tick

    Cash rewards

    First Direct typically offers a cash reward for switching your current account from another provider.

  • Interest free overdraft

    Other perks include an interest-free overdraft of £250.

  • Regular saver

    Access to high-rate regular saver.

Why choose a First Direct current account?

  • No monthly account fee

  • Award-winning UK-based customer service

  • 24/7 phone and online support

  • £250 interest-free overdraft buffer

  • Easy-to-use mobile banking app

  • Regular switching incentives for eligible customers

Am I eligible to open a First Direct current account?

To open a First Direct current account, you’ll usually need to:

  • Be aged 18 or over

  • Be a UK resident

  • Provide proof of identity and address

  • Pass First Direct’s credit and eligibility checks

What overdraft options does First Direct offer?

With a First Direct Current Account you get:

  • icon pound and tick

    £250 interest free overdraft

    First Direct provides a £250 interest-free overdraft on its current account, subject to status.

  • icon pound

    Arranged overdraft

    Customers can also apply for an arranged overdraft, with interest charged if you go above the £250 limit.

Can I switch to a First Direct current account?

If switching from another bank, First Direct offers the Current Account Switch Service (CASS), which moves all payments, direct debits, and your balance in seven working days.

couple on laptop conversing with documents

How do I open a First Direct current account?

Opening a First Direct 1st Account is quick and can be done online or over the phone. Here’s the step-by-step process:

  • number 1

    Check eligibility

    You must be 18 or over, a UK resident, and have an acceptable credit history. First Direct may check your income and expenses as part of the application.

  • number two

    Apply online or by phone

    Visit First Direct’s website or call their customer service to start your application.

  • number three

    Provide personal details

    You’ll need to enter your full name, address history (for the past three years), date of birth, employment status, and income details.

  • number four

    Submit proof of identity

    You’ll be asked to upload a valid passport or driving licence, and proof of address such as a utility bill or bank statement.

  • number five

    Pass a credit check

    First Direct will carry out a soft credit check to assess your financial background. This won’t affect your credit score.

  • number six

    Set up online and mobile banking

    Once approved, you’ll receive login details to activate your account and set up secure online banking.

  • number seven

    Receive your debit card

    Your contactless debit card will be sent in the post, along with details on how to use your account.

  • number eight

    Deposit funds and start banking

    Transfer money into your new account and begin using it for everyday transactions, direct debits, and withdrawals.

Reviewed on 11 Jun 2026 by

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