E.ON Reviews

Moved into a newbuild home which already had its supply connected to E.ON, it took them 5 months to get our account set up with E.ON and that was after… 15 Phonecalls 5 E-mails 4 Official Complaints 1 Letter to Complaints Director (unanswered) We finally got our first energy bill which told us we owed them £900 for 5 months energy usage. After giving them meter readings they recalculated this to £150 which I think is a bit off from what they thought it could be. It took a further 2 calls another e-mail and another complaint to actually attribute this amount to our account rather than the £900. An absolute travesty of an organisation that I thankfully won’t have to deal with ever again very soon. Don’t touch them with a barge pole.

This review is the subjective opinion of a Moneysupermarket user and not of Moneysupermarket.com.

Write Your Own Review

I've not had to ring E.ON in more than a year which is good. I find the online account easy to manage, i can look at different tariffs online and enter meter readings and bills are informative but easy to read. Like with every supplier, you need to check you are on the best tariff and not trust anyone to offer it to you. Direct Debit has always remained at a reasonable level. When it went up last year I was satisfied that there calculations were correct (they were!) Not been with another supplier, but price is good and the online service is too.

This review is the subjective opinion of a Moneysupermarket user and not of Moneysupermarket.com.

Write Your Own Review

Thought E-ON were miles better than EDF, our previous supplier, however it's a shame that they are no longer cheaper and we have had to leave!

This review is the subjective opinion of a Moneysupermarket user and not of Moneysupermarket.com.

Write Your Own Review

Never had any issues with E-on, simply called them when my deal ended and they advised me of their best deals at that time. Went on price comparison site and they are always near the top. They did advise me that they are one of the Big 6 suppliers and that they hadn't rasied their prices like four of the others (yet), which gave me a big hint to jump on this new fixed one they launched two days ago!

This review is the subjective opinion of a Moneysupermarket user and not of Moneysupermarket.com.

Write Your Own Review

My deal ends on December 1st. E-on were going to swich me automatically to another tariff. However, the tariff offered was not their best deal. WHY do Eon not offer current customers the best deals when their tariff ends?..Moving to edf saving approx £75 per year and they are giving a £75 welcome bonus.

This review is the subjective opinion of a Moneysupermarket user and not of Moneysupermarket.com.

Write Your Own Review