What is a cookie?

Before you reach for the tea or coffee, wait, there is no dunking required! A cookie is actually a small computer file which is downloaded to your computer's hard drive when you visit a website. Cookies are harmless files which can help improve the experience. Cookies allow websites to respond to you as an individual. The website can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

MoneySupermarket use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

MoneySupermarket does work with third parties in providing you services through our website and they may set a cookie on your computer as part of this journey. For example, we use these cookies to provide relevant advertising to users of our site and other sites. We also use these to limit what marketing or advertising is delivered to our customers.

Most cookies are deleted as soon as you close your browser; these are known as session cookies. Others, known as persistent cookies, are stored on your computer either until you delete them or they expire. For example, the cookie used to keep you signed in to your account expires after 13 months. Every time you visit MoneySuperMarket.com, you will be kept signed in for a further 13 months. By using this Service, you consent to us using cookies.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website and could prevent you from completing some purchases through our site.

MoneySupermarket Cookie Policy

In order to gain the best possible experience of using MoneySupermarket, we recommend that you enable cookies in your web browser. By refusing cookies, you will not be able to take advantage of our comparison tools or make purchases through our site.

The cookies we use do not contain any sensitive information such as your full name, postal address or any payment details. Sensitive information which you choose to provide to us as part of the quotation process is stored securely and is not collected in the form of a cookie. Only information which is relevant to your visit to MoneySupermarket is stored in the form of a cookie, for example if you have visited our site previously, we are able to know you have run a quote previously so can deliver appropriate pages relevant to previous journey.

We use the cookies in the following ways:

Required - MoneySupermarket has a set of cookies which are critical to the functionality of the site. They are used to keep a user logged in to the site and to remember previous quotation when returning to our site.

Functional - MoneySupermarket uses a set of cookies to help us track the users on the site and helps us understand how customers are using our site. These cookies are only used to help improve our site experience. We drop these on their first visit to the page and then use them to track the user through the site, where they go, where they drop off, what pages they have problems with etc.

Marketing - MoneySupermarket uses a set of third party providers to help provide customised advertising and experiences to the users. We use these cookies to provide relevant advertising to users of our site and other sites. We also use these to limit what marketing or advertising is delivered to our customers. For example, if you have already completed your car insurance purchase, we will no longer show any advertising related to this quote.

The information below shows the main cookies we use and give a brief explanation of what each cookie does.

Cookie Name Description
userid This is a unique ID used to remember the users interactions on the site to help us make the experience better.
ASP.NET_SessionID This is a unique ID used by the website technology to link the pages and interactions together so the web experience does not break.
robot This cookie is used to test if the visit to the site is a search engine robot or a human being. This helps with our validation and content delivery.
__utm(x) All cookies beginning with __utm (__utma/b/c/z) are cookies set by Google Analytics. This tool is used to understand how people interact with the Moneysupermarket.com site and helps optimise site performance, usability and user journey.
source This cookie is used to store where the user came from to understand how our marketing channels perform and to help deliver better and more relevant marketing to our users.
AuthToken This cookie stores the information that is needed to keep users securely logged in to the website to better protect their data and make accessing previous quotes more convenient; it is also used to automatically log in the user if they choose the "keep me signed in" option.
MSM.UserInfo This cookie is used to provide a more personalised and relevant experience when users perform a quote on the website, including showing details about recent quotes.

Provider Name Description
Webtrends WebTrends is an optimisation tool which allows Moneysupermarket.com to deliver more relevant content on the site to the users needs.
Google Analytics Google Analytics is used to understand how people interact with the Moneysupermarket.com site and helps optimise site performance, usability and user journey
MediaMath MediaMath is used to deliver relevant and targeted ads to the Moneysupermarket.com users across the internet to help make their experience better and easier.
DoubleClick for Publishers DFP is used to deliver advertisements on the Moneysupermarket.com site for our partners.
BlueKai BlueKai is used to help understand user interests and user behaviour on the MoneySupermarket site which enables better and more relevant marketing for our users.
Rubicon Rubicon delivers ads to the MoneySupermarket site in real-time.
Adometry Adometry helps MoneySupermarket understand the online advertising better by enabling more efficient and more relevant advertising to our users.

Third Party Cookies and Content Sharing

When you use MoneySupermarket you may see cookies being delivered by third party providers. Many of these providers will be using cookies to track advertising (see Marketing above) or to help deliver the best experiences for our customers using cookies within MoneySupermarket's own cookie policy. However some content on our site, such as embedded video may lead to third party providers such as You Tube setting cookies on your computer so you should refer to their cookie policy for more details.

When you decide to share MoneySupermarket content using social media sharing tools on our site, you may be presented with cookies from third party sites such as Facebook, Twitter or Google+. MoneySupermarket does not control how these sites use cookies so you should refer to the relevant sites own privacy and cookie policy to understand how they use cookies.

Enabling Cookies so you can use MoneySupermarket's comparison tools

If you have disabled cookies in your web browser you won't be able to benefit from using the comparison tools available on MoneySupermarket. In order to enable cookies to use our site, we have provided the following helpful information for users of various browsers. The majority of web browsers automatically enable cookies as a default setting.

Internet Explorer
Internet_Explorer
PC MAC
Choose Tools
|
and then Internet Options
|
Click the Privacy tab
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Choose your preferred settings.
Choose Preferences from Explorer menu
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Select Receiving Files options
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Select Cookies
|
Choose your preferred settings
Mozilla Firefox
Mozilla
PC MAC
Choose Preferences from the Edit menu
|
Select Privacy & Security
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Then select Cookies
|
Choose your preferred settings
Choose Preferences from the Edit menu
|
Select Privacy & Security
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Then select Cookies
|
Choose your preferred settings
Safari
Safari
PC MAC
Choose Preferences from Safari menu
|
Select Security icon
|
Cookie settings are shown in window
|
Choose your preferred settings
Choose Preferences from Safari menu
|
Select Security icon
|
Cookie settings are shown in window
|
Choose your preferred settings
Google Chrome
Google
PC MAC
Click the spanner icon on the browser toolbar
|
Select Settings
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Click Show advanced settings
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In the "Privacy" section, click the Content settings button
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In the "Cookies" section, you can change the following cookies settings
Click the spanner icon on the browser toolbar
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Settings
|
Click Show advanced settings
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In the "Privacy" section, click the Content settings button
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In the "Cookies" section, you can change the following cookies settings

Other browsers

If you are using an older version of the browsers mentioned above or a different browser, please refer to the relevant documentation provided through the online help files available for these browsers.

Further information

If you require any further information on cookies visit www.aboutcookies.org - please note this is an external website and MoneySupermarket is not responsible for the accuracy of the information on this site.