Private and family health insurance
This includes core benefits and optional extras. Differing levels are available
General & Medical health insurance
Compare General & Medical health insurance quotes
Who is General & Medical?
Defatato rating (health insurance)
⭐⭐⭐⭐⭐ ^
Defaqto is an leading independent reviewer of financial products. Five stars is for 'an excellent product with a comprehensive range of features and benefits'.
Key benefits
With more than 35 years of expertise, General & Medical Healthcare provides tailored health insurance for individuals, families, and businesses. Here are some of the key benefits
✔ Wide range of cover options
✔ Option upgrade for pre-existing condition cover
✔ Family friendly options
Phone number for General & Medical customers
0800 970 9442
Opening hours are 08:45 - 17:15, Monday - Friday
What health insurance does General & Medical offer?
Here are the main types of health related insurance the WPA offers.
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Business health insurance
Health insurance products for businesses that can be offered as employee benefit schemes
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Sports insurance
Tailored medical insurance built for the unique demands of both amateur and professional sportspeople
Why trust General & Medical with your health insurance?
For over 30 years, General & Medical has been supporting individuals, families and businesses across the UK with private health insurance.
✔ 4.2 Trustpilot rating and described and "great"
✔ Over 30 years of experience in providing private health insurance.
✔ Flexible and tiered cover without post-code rating
General & Medical example quote
General & Medical
Treatment & Care
Great for
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Diagnostic tests
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Specialist fees
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Radio/Chemo therapy
But be aware that
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Medical exclusions may apply including pre-existing conditions and accident and emergency treatment
This is for illustrative purposes only. If your circumstances and cover needs differ, your quote may be more or less expensive than the above example. Quote taken on 23.09.25
How do I make a claim with General & Medical?
When you take out General & Medical Healthcare through MoneySuperMarket your insurance is provided by General & Medical and brokered by ActiveQuote. General & Medical will handle your insurance claim.
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Contact your GP
Many policies require a specialist referral to diagnose your condition
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Pre-authorise your claim
Login to your General & Medical Healthcare client portal
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Complete & return claim form
Fill in your return claim form, taking care to fill in all details, sign and return.
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Receive decision & book treatment
Once authorised, you can book your specialist consultation, scans, tests or treatment at a recognised provider.
Frequently asked questions
What types of cover do General & Medical offer?
They provide tiered plans (Essentials, Everyday, Lifestyle, and Elite), so customers can choose the right level of cover for their needs and budget.
Can pre-existing medical conditions be covered with a General & Medical health insurance policy?
Yes. General & Medical have an approved list but it will likely include a higher premium
Do General & Medical offer family policies?
Yes. Policies can cover families and some plans allow additional children to be added free of charge after the first child.
How many hospitals do policies access?
Policyholders have access to a network of more than 1,000 hospitals and healthcare facilities across the UK
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Reviewed on 17 Dec 2025 by
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Based on 1 visit per month – average ticket value £15.30 (Oct 24)
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