"This also affects the millions who just use BT for a line to access the internet via another provider. Our research* has shown 87 per cent of people have not switched broadband in the last 12 months and as a result could be missing out on the reductions most major providers have been offering. If people are worried about the increased costs they should look around for a new deal."
Notes to editors
*Opinium Research carried out an online poll of 2,068 British adults between Friday 28th November and Tuesday 2nd December. www.opinium.co.uk