Step-by-step guide to getting a good energy deal when you move

It can feel like there are a million-and-one things to do when moving house, and switching your energy supplier is unlikely to be at the top of the list – but don’t worry, you can switch and save in a matter of minutes.

Finger pointing to energy meter

The reality is though, when you move in to a new home you will automatically inherit the energy supplier of the previous occupants. And that means you could end up paying too much for your energy bills.

To avoid throwing money away, here’s our step-by-step guide to getting a good energy deal when you move house. (It’s not as tricky as you might think!)

1. Call your existing supplier before you move

At least 48 hours before moving day, contact your existing supplier to give them your moving date and new address. Ask whether you can transfer your existing tariff to your new property – particularly if you’re on a good fixed term deal. Or, if you know you’re going to switch to a different tariff, check whether you’ll have to pay a cancellation fee to get out of your current deal.

2. Find out who your new supplier is

When you move in to your new property, the previous owners should have left details of their energy supplier and tariff. If they haven’t, you can find them out by contacting the estate agent (or landlord if you’re renting) or by calling this number: 0870 608 1524

3. Locate the electricity and gas meters

Next, seek out the electricity and gas meters in your new home and make a note of the readings.

Should you discover you have a prepayment meter for gas or electricity, contact your supplier to get your own card or key – if you use the one left by the previous owner, any money you top it up with will be credited to their account.

Switching doesn’t involve any major upheaval and there’s no interruption to your supply...

Better still, because prepayment meters tend not to offer the best tariffs, ask your supplier if you can switch to a standard credit meter – allowing you to pay your bill in arrears every month or quarter.

4. Contact your inherited energy supplier

Assuming you don’t have a prepayment meter, phone your inherited energy supplier and update them with your readings (you should do this even if you’re not moving in immediately as you’ll still be responsible for the energy bills).

The energy supplier is likely to place you on to a standard tariff which is often their most expensive one. Make a note of what the tariff is called (you could even ask the supplier to give you a quote for how much it will cost you), so you can use this information when you compare deals.

5. Compare energy deals

Using the information you’ve already gathered (your new postcode, energy supplier and tariff), head over to our energy comparison tables to search out the best deal. Do this even if you’re planning to stay on the tariff you had at your previous home to ensure you’re not paying too much.

6. Make the switch

Once you’ve found the right tariff for you, it’s time to make the switch. There’s no need to contact your existing supplier about this as your new one will do all the hard work for you.

Switching suppliers should be fairly straightforward – it doesn’t involve any major upheaval such as installing new pipes, meters or wires and there’s no interruption to your energy supply. Plus, instead of taking up to six weeks to switch, as it used to do, it now takes up to 17 days.

This includes a two-week ‘cooling off’ period during which you can change your mind and stop the switching process.

Please note: any rates or deals mentioned in this article were available at the time of writing. Click on a highlighted product and apply direct.

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