How to beat Sky’s rising prices

Sky’s prices are going up – here’s how you might be affected and what you can do.

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If you’re a Sky customer, you’ll soon be faced with higher prices for TV, broadband, phone calls, and line rental. This is because Sky has announced a change in its package costs that will come into effect on 1 April, 2019.

A Sky spokesperson said: "We try to keep costs down and provide greater choice for our customers to pick the package that best suits them.

"We know price increases are never welcome, but we hope customers can see that our innovation, great content and our industry-leading customer service provide good value."

What prices will be increasing?

The price increase will affect packages across many of Sky’s products, including broadband, TV, phone, and line rental. According to Sky, they’ll go up by the following:

Package

Old price

Price change

New price

Sky Entertainment

£20*

+£2

£22*

£25**

£27**

Sky Cinema

£10*

£0

£10*

£10**

+£1

£11**

Sky Broadband

Various (All Packages)

+£1

Various (All Packages)

Sky Fibre Broadband

Various (All Packages)

+£2

Various (All Packages)

Sky Q Multiscreen

£12

+£1

£13

Sky Talk Evenings and Weekends

£4

+£1

£5

Sky Talk Anytime

£8

+£2

£10

Sky Sports Day Pass (NOW TV)

£7.99

+£1

£8.99

Sky Sports Week Pass (NOW TV)

£12.99

+£2

£14.99

*This price applies to customers who are still in their minimum contract.

**This price applies to customers who are outside their minimum contract.

 

The good news is, Sky won’t be increasing their prices for the following:

  • Sky Sports
  • Sky Go
  • Sky Box Set
  • Sky HD
  • Sky Voicemail
  • Talk International
  • Sky Cinema in-contract
  • Sky Kids

Should I switch to a new deal?

If you’re mid-contract with Sky and you want to leave early as a result of these price rises, the good news is you might be able to switch without paying a penalty.

  • For TV, phone, and/or broadband customers outside your minimum contract term (usually the first 12 months), you can leave penalty-free at any time you choose
  • For TV, phone, and/or broadband customers within your minimum contract term, you can cancel the phone and/or broadband part without a penalty, but not the TV package
  • For phone and/or broadband customers within your minimum term contract, who are affected by the price increase, you can also leave early without paying a penalty
  • For TV customers within your minimum term contract, you won’t be able to leave early penalty-free

If you have been affected by the price rise, you’ll only be able to leave penalty-free once you’ve been given official notice of the changes – Sky have been rolling out notices of change since 21 February, 2019.

You’ll have to contact Sky within 30 days of being notified to avoid the penalty, and you’ll be able to do this regardless of when your contract first started.

To contact Sky you can:

  • Speak to a live chat adviser
  • Call 03300 413 018

You’ll have to give 31 days’ notice for Sky TV packages, and 14 days’ notice for phone and/or broadband.

Compare TV, phone, and broadband deals

It’s worth noting that even after the price rise, the deal you’re on could still be the cheapest available for you. Comparing deals with MoneySuperMarket beforehand can help you know exactly where you stand and what you could be getting instead.

All you need to do is enter your postcode and we’ll show you all the available deals in your local area. You’ll be able to compare broadband speeds, set up costs, included channels, gifts and incentives, and the overall price to find the deal perfect for you.

Once you find the right package, just click through to the provider to finalise your purchase.

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