How to stop nuisance calls

Calls about payment protection insurance (PPI) compensation and financial awards for personal injury claims are exceptionally annoying - especially if you’ve never had a credit card or been hurt in the workplace (and let’s not even talk about the number of adverts about them on television).


Last year, a government task force found that Brits receive in total one billion cold calls every year, yet only 2% of us complain to the communications regulator Ofcom.

But, if you are beginning to resent looking at your phone to see yet another call from an unknown number, there are a number of things you can do to prevent these calls. Take a look at our following tips on how to receive fewer unwanted calls:

Opt out of telephone marketing:  Whether you’re paying for something online or signing up to a newsletter, keep an eye out for marketing preference boxes. These often appear at the bottom of a webpage where you can tick if you’d prefer not to be contacted by third party marketers.

Tweak your caller preferences:  Get in touch with your phone provider and ask for your caller settings to be adjusted. BT, for example, can block anonymous calls coming through to your phone and you can sign up for ‘Call sign’, a service where if friends and family call, a different ring tone can be used. For persistent callers on your mobile, you can also block the number through the settings on your device.

Register with the Telephone Preference Service: If nuisance calls are getting too much for you to handle, register your phone number with the Telephone Preference Service (TPS). This will prevent most marketing companies reaching you on your number. 

Invest in call blocking technology:  Call blocking devices can either be pre-installed into a home phone handset or can be bought separately and can block certain calls, such as those from international or withheld numbers. For your mobile, try investing in a call blocking app from the Apple or Google Play app store.

Sign up to Ex-directory: Prevent your number being looked up by directory enquiries or the 118 directory enquiries by registering your number as ex-directory. The service is free to sign up for.

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