Every 11 minutes

a family in Britain becomes homeless

Shelter and Shelter Cymru provide advice, legal services and support, including webchats, to people struggling with bad housing or homelessness.

Through our pledge to donate £5 for every home insurance policy purchased on MoneySuperMarket, the estimated number of webchats that could be funded* so far is:

* Based on 2017 sales data

MoneySuperMarket proudly supporting

Shelter logos

Thank you to everyone who purchased home insurance through us during our Shelter and Shelter Cymru donation campaign. The campaign has now ended, however you can donate directly to the charities using the buttons below.

Donate to Shelter Donate to
Shelter Cymru

Protect more than just your home…

£5will be donated by MoneySuperMarket for every home insurance policy purchased through us, which could help fund vital services for those facing homelessness

As part of Moneysupermarket Group's partnership with Shelter and Shelter Cymru, MoneySuperMarket are donating £5 for every home insurance policy purchased through our site between 12th November and 3rd December 2018. Every £5 we raise could fund a webchat for a household in desperate need, providing vital advice and support to families facing homelessness this Christmas.

On average over 50% of those will go unanswered

Support Worker
Shelter and Shelter Cymru
will receive an estimated 25,800
this December
Girl blue coat
Right now, there are over
128,000 homeless
children in Britain

Every day another 135 families will become homeless

Family of three
Over 9,000 children are living in hostels and B&Bs across Britain

Continuing to support Shelter and Shelter Cymru

Over the past two years, Moneysupermarket Group has raised over £100,000 for Shelter and Shelter Cymru. Marathons, bake sales and an epic London to Paris cycle challenge have been just some of the efforts undertaken by staff in our offices in London, Manchester and Ewloe.


For Shelter, our fundraising efforts have helped to fund their webchat service – a vital first touch point for people in housing need. Last year, Shelter had 37,216 conversations with people through the webchat service.

For Shelter Cymru, we aim to provide valuable updates to their 'Help in Hand' mobile app. Research shows that many people are just three pay packets away from homelessness. The 'Help in Hand' app provides practical advice and support for free, informing people in housing crisis of the help available in the palm of their hand.

As well as funding much-needed webchats, here are a few more examples of what a donation to Shelter and Shelter Cymru can do.

  • £10 could pay for a call to the Shelter or Shelter Cymru helpline
  • £25 could pay for a face-to-face advice session
  • £157 could pay for legal advice

We are passionate about helping Shelter and Shelter Cymru continue the vital work that they do.

How Shelter and Shelter Cymru make a difference

Shelter Cyclists

Shelter and Shelter Cymru help millions of people every year struggling with bad housing or facing homelessness through their advice, support and legal services. They campaign to make sure that, one day, no one will have to turn to them for help and they exist to make sure no one has to fight bad housing or homelessness on their own.

Laura's story

Elliot was constantly in hospital due to the mould… If it weren’t for you I don’t think I’d be where I am now.

Shandor's story

So now Billy, Peach the rescue dog, James the tarantula and I are finally settled and happy.

To find out more about the work of our partner charities, visit (England and Scotland), (Wales) will donate £5 + VAT per home insurance policy sold via our website to Shelter* and Shelter Cymru**. Donations will be evenly split between the two charities. *Shelter Trading Limited which donates its taxable profits to Shelter the National Campaign for Homeless People Limited. Registered Charity Number in England and Wales (263710) and Scotland (SC002327). **Welsh Housing Aid Ltd T/A Shelter Cymru. Registered Charity Number in England and Wales (515902)