Working with local co-operatives in the Brighton area, TOTO aims to bring cheaper energy to its customers through bulk purchasing strategies on wholesale markets.
It also strives to work as transparently as possible, using smart prepayment meters to help customers keep control of usage, allowing for cheaper prices.
TOTO energy reviews
TOTO Energy’s customers have reviewed them on BazaarVoice, where they can give star ratings and write comments based on their experiences with the energy supplier. This includes their customer service record, how simple and easy the switching process was, and the overall cost of the tariffs they offer.
These reviews can be helpful in giving you an inside look at what the company provides for its customers, so you can make a more informed decision about which energy supplier you want to go with.
How to contact TOTO Energy
Telephone: 0333 210 7070
(Mon-Fri: 8am-8pm, Sat: 9am-5pm)
What do I need to do if I want to change my current provider?
Changing your energy provider has never been easier. It takes just minutes to run a quote on our site, and within 17 days you could be up and running with your new supplier. You can run an energy price comparison here.
Our video guide below explains how hassle-free the switching process is.
What happens if my energy supplier goes bust?
It is very rare for an energy supplier to go out of business, but it happened in 2016, with the collapse of GB Energy.
As happened then, any future collapse and its consequences would be managed by Ofgem, the energy market regulator. Thanks to Ofgem’s safety net, even if your supplier goes out of business, your gas and/or electricity supply will never be cut off or interrupted.
All UK energy suppliers are regulated by Ofgem.
In addition to guaranteeing continuity of supply, Ofgem works to move customers of a failed company to the best possible deal, with any debit/credit transferred to a new supplier that is chosen to inherit the business.
Read our Q&A on this topic here.