Solarplicity only buys energy from suppliers it knows produce renewable energy authentically and ethically. It buys bio-fuels, wind and hydro power and solar energy, and wants to re-educate the world to the benefits of renewable sources.
Since 2009, Solarplicity’s customers have been comfortable in the knowledge that they are helping the environment but at the same time saving money on their energy bills.
Customers of energy supplier Solarplicity gave feedback through review site BazaarVoice, with more than half saying they would buy from them again. They were able to give star ratings and written reviews, taking into account Solarplicity’s competitive tariffs, the help they provide for customers, and how easy it was to switch over.
Reviews like this can be useful for people looking for a new energy supplier, as it lets you read about first hand experiences with different companies. This way you’ll better understand what each supplier actually offers, based on real feedback from previous customers.
How to contact Solarplicity
Telephone: 0333 0044666
What do I need to do if I want to change my current provider?
Changing your energy provider has never been easier. It takes just minutes to run a quote on our site, and within 17 days you could be up and running with your new supplier. You can run an energy price comparison here.
Our video guide below explains how hassle-free the switching process is.
What happens if my energy supplier goes bust?
It is very rare for an energy supplier to go out of business, but it happened in 2016, with the collapse of GB Energy.
As happened then, any future collapse and its consequences would be managed by Ofgem, the energy market regulator. Thanks to Ofgem’s safety net, even if your supplier goes out of business, your gas and/or electricity supply will never be cut off or interrupted.
All UK energy suppliers are regulated by Ofgem.
In addition to guaranteeing continuity of supply, Ofgem works to move customers of a failed company to the best possible deal, with any debit/credit transferred to a new supplier that is chosen to inherit the business.
Read our Q&A on this topic here.