Robin Hood Energy

Who are Robin Hood Energy?

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Nottinghamshire-based Robin Hood Energy could help you save, find out about its tariffs

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Robin Hood Energy was set up by Nottingham City Council in 2015 and is a not-for-profit energy provider offering gas and electricity tariffs for both residential and business customers.

It is the UK’s first local authority-owned energy supplier and provides both dual fuel and prepayment tariffs.

It has UK call centres and offers a discount if you manage your account online. Robin Hood Energy tariffs also don’t carry any exit fees.

How can I contact Robin Hood Energy?

Telephone:  0800 030 4567. Lines are open between 8am and 8pm Monday to Friday and 9am to 5pm on Saturday.

Email: customerservice@robinhoodenergy.co.uk

Or by Facebook or Twitter.

What do I need to do if I want to change my current provider?

Changing your energy provider has never been easier. It only takes minutes to run a quote on our site, and within 17 days you could be up and running with your new supplier. Click here to run a price comparison.

Our video guide below explains how hassle-free the switching process is.

What happens if my energy supplier goes bust?

It is very rare for an energy supplier to go out of business, but it happened in 2016, with the collapse of GB Energy.

As happened then, any future collapse and its consequences would be managed by Ofgem, the energy market regulator. Thanks to Ofgem’s safety net, even if your supplier goes out of business, your gas and/or electricity supply will never be cut off or interrupted.

All UK energy suppliers are regulated by Ofgem.

In addition to guaranteeing continuity of supply, Ofgem works to move customers of a failed company to the best possible deal, with any debit/credit transferred to a new supplier that is chosen to inherit the business.

Read our Q&A on this topic here.


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