iSupplyEnergy

Who are iSupplyEnergy?

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iSupply Energy might be cheaper than your current supplier, find out about its tariffs

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iSupplyEnergy is a British-owned, Bournemouth-based independent energy supplier.

A relative newcomer to the energy market, iSupplyEnergy has been specialising in cheap online fixed and variable gas and electricity tariffs since 2012. It doesn’t offer green or renewable energy tariffs.

As an online company, it encourages customers to use their ‘self-service’ customer service centre and manage their bills online. The approach is designed to help control costs.

What tariffs do iSupplyEnergy offer?

Tariff name

Tariff type*

Average bill value**

Exit fees***

iFix 12-Month Sep18

Dual Fuel – Fixed

£908

£30/Fuel

iFix 12-Month Sep19

Dual Fuel – Fixed

£932

£30/Fuel

iPrepay Variable

 

Prepayment  – Variable

£1,063

N/A

Tariff information correct as of 13 December 2016

*The range of gas and electricity tariffs includes standard variable rate, fixed rate, ‘green’ and prepayment deals. Click here to find out why we think fixed rate tariffs are worth checking out.

** The average bill is an average price of all 14 energy regions using the Ofgem medium usage of 3100kwh of electricity and 12500kwh of Gas, dual fuel and paying by monthly direct debit.

*** Exit fees are payable on some tariffs when you switch your energy provider before the end of your fixed term contract. Fees are typically £25 - £30 per fuel.

How can I contact iSupplyEnergy?

Online customer service portal: http://www.isupplyenergy.co.uk/Help.aspx

Telephone: 0330 202 0298. Lines are open from 9am to 5pm Monday to Friday, excluding Bank Holidays.

What do I need to do if I want to change my current provider?

Changing your energy provider has never been easier. It only takes minutes to run a quote on our site, and within 17 days you could be up and running with your new supplier. Click here to run a price comparison.

Our video guide below explains how hassle-free the switching process is.

What happens if my energy supplier goes bust?

It is very rare for an energy supplier to go out of business, but it happened in 2016, with the collapse of GB Energy.

As happened then, any future collapse and its consequences would be managed by Ofgem, the energy market regulator. Thanks to Ofgem’s safety net, even if your supplier goes out of business, your gas and/or electricity supply will never be cut off or interrupted.

All UK energy suppliers are regulated by Ofgem.

In addition to guaranteeing continuity of supply, Ofgem works to move customers of a failed company to the best possible deal, with any debit/credit transferred to a new supplier that is chosen to inherit the business.

Read our Q&A on this topic here.


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