Preston-based GB Energy Supply provides gas and electricity to more than 140,000 households across the UK.
In November 2016, following the collapse of the business due to problems caused by increases in wholesale energy prices, GB Energy and its customers became part of Co-operative Energy.
Co-operative Energy has retained the GB Energy brand, and is offering new and existing customers the same level of service and care provided to Co-operative customers
Telephone: 0800 6444 451 (Mon-Fri: 8am-5pm, Sat: 9am-4pm)
What do I need to do if I want to change my current provider?
Changing your energy provider has never been easier. It takes just minutes to run a quote on our site, and within 17 days you could be up and running with your new supplier. You can run an energy price comparison here.
Our video guide below explains how hassle-free the switching process is.
What happens if my energy supplier goes bust?
It is very rare for an energy supplier to go out of business, but it happened in 2016, with the collapse of GB Energy.
As happened then, any future collapse and its consequences would be managed by Ofgem, the energy market regulator. Thanks to Ofgem’s safety net, even if your supplier goes out of business, your gas and/or electricity supply will never be cut off or interrupted.
All UK energy suppliers are regulated by Ofgem.
In addition to guaranteeing continuity of supply, Ofgem works to move customers of a failed company to the best possible deal, with any debit/credit transferred to a new supplier that is chosen to inherit the business.
Read our Q&A on this topic here.