Who are Ebico?

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Read on to find out about Ebico's tariffs and contact details

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Ebico supplies over 60,000 UK households with gas and electricity. It is a fully certified social enterprise and uses its registered charity, Ebico Trust, to support fuel-poor areas and fuel poverty projects.

Ebico is partnered with SSE, so your meter readings, statements and payments will be overseen by the ‘Big Six’ provider.

What tariffs does Ebico offer?

Tariff name Tariff type* Average
bill value**
Exit fees***

Ebico Prime Fixed


Duel Fuel – Fixed




Ebico Zero


Duel Fuel – Variable




Ebico Prepay


Prepayment – Variable



Tariff information correct as of 14 August 2017

*The range of gas and electricity tariffs includes standard variable rate, fixed rate, ‘green’ and prepayment deals. Click here to find out why we think fixed rate tariffs are worth checking out.

** The average bill is an average price of all 14 energy regions using the Ofgem medium usage of 3100kwh of electricity and 12500kwh of Gas, dual fuel and paying by monthly direct debit.

*** Exit fees are payable on some tariffs when you switch your energy provider before the end of your fixed term contract. Fees are typically £25 - £30 per fuel.

How can I contact Ebico?

Telephone: 0800 028 6699. Lines are open between 8am and 8pm Monday to Friday and between 9am and 5pm on Saturday.

Email: info@ebico.org.uk

Or visit Facebook or Twitter.

What do I need to do if I want to change my current provider?

Changing your energy provider has never been easier. It takes just minutes to run a quote on our site, and within 17 days you could be up and running with your new supplier. Click here to run a price comparison.

Our video guide below explains how hassle-free the switching process is.

What happens if my energy supplier goes bust?

It is very rare for an energy supplier to go out of business, but it happened in 2016, with the collapse of GB Energy.

As happened then, any future collapse and its consequences would be managed by Ofgem, the energy market regulator. Thanks to Ofgem’s safety net, even if your supplier goes out of business, your gas and/or electricity supply will never be cut off or interrupted.

All UK energy suppliers are regulated by Ofgem.

In addition to guaranteeing continuity of supply, Ofgem works to move customers of a failed company to the best possible deal, with any debit/credit transferred to a new supplier that is chosen to inherit the business.

Read our Q&A on this topic here.

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