Ebico supplies over 60,000 UK households with gas and electricity. It is a fully certified social enterprise and uses its registered charity, Ebico Trust, to support fuel-poor areas and fuel poverty projects.
Ebico is partnered with SSE, so your meter readings, statements and payments will be overseen by the ‘Big Six’ provider.
How can I contact Ebico?
Telephone: 0800 028 6699. Lines are open between 8am and 8pm Monday to Friday and between 9am and 5pm on Saturday.
What do I need to do if I want to change my current provider?
Changing your energy provider has never been easier. It takes just minutes to run a quote on our site, and within 17 days you could be up and running with your new supplier. Click here to run a price comparison.
Our video guide below explains how hassle-free the switching process is.
What happens if my energy supplier goes bust?
It is very rare for an energy supplier to go out of business, but it happened in 2016, with the collapse of GB Energy.
As happened then, any future collapse and its consequences would be managed by Ofgem, the energy market regulator. Thanks to Ofgem’s safety net, even if your supplier goes out of business, your gas and/or electricity supply will never be cut off or interrupted.
All UK energy suppliers are regulated by Ofgem.
In addition to guaranteeing continuity of supply, Ofgem works to move customers of a failed company to the best possible deal, with any debit/credit transferred to a new supplier that is chosen to inherit the business.
Read our Q&A on this topic here.