Who are Better Energy?

Find out more about Better Energy

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Learn more about how Better Energy can give you a cheaper tariff.

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Better Energy has been supplying gas to homes and businesses since 2011.

Better Energy's motto is 'Same Energy, Better Price' and it aims to provide customers with cheaper energy and exceptional customer service.

It is an independent energy provider and has call centres based in Nottingham.

How can I contact Better Energy?

Email: service@better.energy

Telephone: 0115 846 0438 

What do I need to do if I want to change my current provider?

Changing your energy provider has never been easier. It takes just minutes to run a quote on our site, and within 17 days you could be up and running with your new supplier. Click here to run a price comparison.

Our video guide below explains how hassle-free the switching process is.

What happens if my energy supplier goes bust?

It is very rare for an energy supplier to go out of business, but it happened in 2016, with the collapse of GB Energy.

As happened then, any future collapse and its consequences would be managed by Ofgem, the energy market regulator. Thanks to Ofgem’s safety net, even if your supplier goes out of business, your gas and/or electricity supply will never be cut off or interrupted.

All UK energy suppliers are regulated by Ofgem.

In addition to guaranteeing continuity of supply, Ofgem works to move customers of a failed company to the best possible deal, with any debit/credit transferred to a new supplier that is chosen to inherit the business.

Read our Q&A on this topic here.


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