Alan Campbell and Peter Plumb discuss the auto-renewals report Geoff - March 2, 2015 at 11:48 pm This shows how unprofessional Insurers are, a bunch of con men preying on the unsuspecting public. Clearly they have the same ethics as bankers. It is precisely this kind of behaviour that drives governments to legislate excessively. Insurance companies are no longer professional but ‘Del boy’ market traders. Ivor - March 2, 2015 at 11:31 pm If something in the form of your manifesto could be applied to the many auto renewal set ups it would be a good thing. I’ve recently renewed house insurance with LV and found them to already have an ethical system for renewal. Last year’s costs etc. all clearly stated and in English too. Premium was reasonable and although I’ve not been satisfied with the results of claims I decided to renew. Must wait and see what happens with my car policy which is due in a few months. Gerry Manalo - March 3, 2015 at 8:04 am Completely agree. They are making cancellation very difficult and this issue is not exclusive to car insurance. Mr Thomas Coulter – March 5, 2015 8:20 pm I allude to the indiscriminate way in which this practice is abused with the older generation such as myself (82) and many others of my ilk and who are known to me. I recently just avoided this trap by being more alert to the various cons that prevail in most forms of trading which never happened in my time in business, emphasis was on trust to treat others as you would wish others to do unto you. Good luck on what you did for honesty and decency in this regard.
MoneySuperMarket is challenging insurance companies to overhaul the way they automatically renew millions of their customers’ car insurance policies.