Beware bogus DVLA email scam

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DVLA is warning drivers to look out for an email scam that uses a mocked-up version of DVLA’s GOV.UK site.

In a statement, DVLA said: “We don't send e-mails with links to websites asking you to confirm your driving licence number or payment information. “We strongly advise anyone who receives one of these or any similar email not to open the link and delete the e-mail.”

Fake threat

The scam contains a threat to revoke the driver’s licence if they don’t send their driver numbers and payment information for ‘verification’ via an external website. To reiterate: DVLA never asks for payment details in this way. The Agency is urging drivers to report and delete any such emails.

DVLA’s digital services

DVLA has recently abolished paper tax discs and counterpart driving licences as it looks to offer a more streamlined and cost effective service.

The new online service has confused a number of motorists – something the fraudsters will have been quick to pick up on. Threat from an official looking source to revoke a driving licence if demands aren’t met would be enough to confuse and worry most of us.

Kevin Pratt, insurance expert at MoneySuperMarket, said: “These types of email scams are nothing new, but they are becoming more sophisticated and persuasive, often appearing to come from an official source.”

He added: “It’s unlikely that any organisation would ever ask for full payment details in this way, so it’s best to treat any such emails with extreme caution.

The best advice in such cases is NOT to click on any of the links as this could release malicious software onto your computer.

“Similarly, don’t click on emails that purport to be from you bank which ask for account information or other sensitive information.

It’s hard to over-stress this point: if in doubt, delete, don’t click.” You can read more on scam emails in my article Protect yourself against online scams and ‘phishing’ expeditions.

If you think you may have received a fraudulent DVLA email, the details of how to report it are here.

And if you do need to need to use the online driving licence or vehicle tax services, make sure you go to the relevant GOV.UK site to ensure you’re dealing directly with DVLA.


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