Insure4Retirement Home Insurance Reviews

Provider Customer Reviews
16 review(s)
  • Updated: Periodically. Details correct at the time of publication – June , 2009.

    All of the insurance companies Insure4Retirement use are members of the Association of British Insurers (ABI) and the Financial Ombudsman Service (FOS), or certain underwriters at Lloyds. Insure4Retirement are regulated by the Financial Services Authority (FSA) firm registration number 307941. The home insurance policy includes dedicated 24hr helplines and UK based call centres as well as the option to pay by direct debit. You can take out buildings cover, contents cover or a combined buildings and contents insurance policy with features such as cover on a new-for-old basis and replacement locks if your keys are stolen. Home emergency cover is also available for unexpected incidents.

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Don't use this company!

Added 23/08/2013, reviewed by anonymous (Turner)

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Insure 4 you might be cheap but it's money thrown away. Two months on from a burglary we haven't even been asked for a list of stolen goods,just Loads of sideways letters. Going to Ombudsman. Only worry is thT we have 9 months left on this policy!!!! Hope the house doesn't catch fire! May as well be uninsured.

This review is the subjective opinion of a Moneysupermarket user and not of Moneysupermarket.com.

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Sharp Practice.. Watch out for hidden 'Exclusions'

Added 13/08/2013, reviewed by anonymous (Burnham on Crouch)

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Just tried to accept lowest quote for House Insurance
Took ages on line to fill in things like construction details for each outbuilding etc etc
Finally came to point of paying, got a message that transaction had failed, please call 0800 number to speak to a person
Call centre tries (and fails) to get me to take extra’s like Accidental Cover etc
Then says he needs to summarise cover before taking credit card number .. Bores on for England about excesses etc etc, in the middle of which he also adds ‘No Cover For Subsidence’ .. I stopped his spiel, double-checked that I’d heard correctly and told him I had to go to another insurer (after all the only two biggies that House Insurance is for are Fire and Subsidence ). This vital detail was hidden under a discrete 'Exclusions' button

This review is the subjective opinion of a Moneysupermarket user and not of Moneysupermarket.com.

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cheap but you get what you pay for

Added 17/04/2013, reviewed by anonymous (leeds)

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was on phone line for one hour till got through to their home emergency line got told their systems were down and they could not help at present just glad it was not a water leakage otherwise we would now have a indoor swimming pool. think they need to employ more staff as home emergency should be dealt quicker than this think i'll be getting insurance elsewhere next year totally disgusted

This review is the subjective opinion of a Moneysupermarket user and not of Moneysupermarket.com.

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No continuity, pushy, do not read correspondence

Added 10/04/2013, reviewed by anonymous (Ashford, Surrey)

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I was cold called by Insure4Retirement and provided sufficient information, as I thought, for them to provide me a written quotation. The quotation was delivered by post, at a very competitive rate and covering more than my exisitng insurance policies. Great! Unfortunately, the details had significant errors, which I attempted to get corrected by email correspondence. What followed was a Kafkaesque story of unread emails, a different person every time, refusal to supply a corrected quotation without taking payment details, and a general appearance of lack of competence, albeit plenty of enthusiasm and pushiness for completing a deal ! I have decided NOT to pursue cover with this company ...

This review is the subjective opinion of a Moneysupermarket user and not of Moneysupermarket.com.

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Would NOT recommend Insure4retirement to anybody

Added 13/03/2013, reviewed by anonymous (SIDCUP)

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When I made a claim, they initially said that the claim was covered. However, afterwards, they said they are not the underwriter and the underwriter has declined the claim.
When I asked why, they would not provide me an answer, they asked me to go to the underwriter or complain to the Ombudsman. It appears that they want to get rid of the claim thinking - who would go through the hassle of complaining to the Ombudsman for a small amount.
I am extremely unhappy and would never recommend Insure4 retirement to anybody. It is better to go to the well known companies, at least they have a reputation to protect.

This review is the subjective opinion of a Moneysupermarket user and not of Moneysupermarket.com.

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