Thames City Insurance Car Insurance Reviews

Provider Customer Reviews
2 review(s)
  • Updated: Periodically. Details correct at the time of publication – August, 2008.

    Thames City Insurance has been arranging car insurance for more than forty years. They specialise in helping people who are paying high premiums on their motor insurance.

    If you haven't got any no claims bonus or have previous claims or driving convictions against your name, Thames City Insurance search a select group of insurers to find you a better deal on your car insurance policy.

    Motor legal expenses and breakdown cover can also be included on Thames City Insurance policy.

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" Watch out!!! Awful Customer service"

Added 19/08/2010, reviewed by anonymous (London)

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I found it completely frustrating when trying to get through to this company's customer service. You are kept waiting for an unreasonably long time on the phone and passed from one dept to another, then you are cut off. I really would not recommend Thames City to my friends.

This review is the subjective opinion of a Moneysupermarket user and not of Moneysupermarket.com.

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Tedious and unhelpful

Added 01/03/2010, reviewed by anonymous (market drayton, shropshire)

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Thought they may be good for daughters first time insurance, at setup used her debit card and they said it had not been authorised tried again same thing, so paid on my card, she went to bank next day and her account was cleared of two payments from Thames City, rang them said No we havent, Bank issued us authorisation codes used and was going to fax them, six days later rang Thames said refund issued, cancelled policy still waiting for refund after numerous calls, its been tedious and very unhelpful sadly. dread to think if i had to claim from them.

This review is the subjective opinion of a Moneysupermarket user and not of Moneysupermarket.com.

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