Barclays Motor Insurance Car Insurance Reviews

Provider Customer Reviews
4 review(s)
  • Updated: Periodically. Details correct at the time of publication – April, 2009.

    Barclays is an established banking name that offers a wide range of car insurance (also known as ‘Barclays motor insurance’) cover and benefits. With the assurance for consumers that its policies are backed by a genuine banking giant, it is expanding its service in the car insurance market and building a strong customer reputation. To help find cheaper car insurance, that covers all your needs, Barclays compare quotes from a panel of some of the country’s leading insurers. Barclays not only offer comprehensive insurance but also third party fire & theft and third party only cover. With Barclays you can feel confident that your quote will be competitive and your cover will be high quality. In addition, Barclays car insurance incorporates a number of optional extras. These are available at an extra cost and include legal services and breakdown cover.

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Terrible service

Added 24/10/2011, reviewed by anonymous (Leamington spa)

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I took out an insurance policy with this company to include my daughter who is learning to drive. Very reasonable quote @ £600.00. However, I have just changed my car and asked for it to be changed on my policy and received a re-quote of £1800.00. This is compared to a number of other companies offering the same policy Between £1200-£1500. When I told the customer service their quote was too high and it was the best they could do I was then advised there would be a £35.00 cancellation fee. No problem I though. Then I was told of the short term policy cancellation another £184.00. I asked for a quote without my daughter and they still could not offer a better price than over £400. I have cancelled and gone with a cheaper quote elsewhere even with the cancellation fee.totaly inflexible

This review is the subjective opinion of a Moneysupermarket user and not of Moneysupermarket.com.

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Worst Service ever

Added 20/06/2011, reviewed by Brian (Newport)

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Insured with this company (Barclays merely act as a broker) in Nov 09, in May 2010 my parked car was hit as the result of another accident outside my house. All seemed well when I rang, until I had to insure replacement car, they refused, and I lost the rest of my premium. Then to add insult to injury, the courtesy car, they arranged turns out NOT to be, but a Hire Agreement with another company whom they use, and the other party involved in the accident refuses to pay these hire charges. Barclays simply do not want to know saying they only manage the claim via there claims department, who pass out the work. This is despite me having the extra legal and courtesy car cover on the policy. AVOID at all costs...I will never use Barclays for anything in future, they cannot be trusted.

This review is the subjective opinion of a Moneysupermarket user and not of Moneysupermarket.com.

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Beware the automatic renewal clause.

Added 26/11/2010, reviewed by anonymous (Loughborough)

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I first went to them when I used this site and they were very near the best quote. Read the paperwork and you will find that unless you inform them they will automatically renew and at a much higher price (+50%)

This review is the subjective opinion of a Moneysupermarket user and not of Moneysupermarket.com.

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Not a great service!!!!

Added 05/01/2010, reviewed by anonymous (Heathfield, East Sussex)

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Barclays are blaming the compare site and myself for the incorrect model being entered onto our insurance policy but they of course are not to blame!!!!!! The error is very slight and therefore wasnt picked up until it got to their insurers and then we have now got to pay another £25 for the change of documents. Its an old car that we have had for 8 years and no other insurance company has made this mistake. I think this is entirely unfair that they charge this as they are the insurers and surely they should do their job properly.

This review is the subjective opinion of a Moneysupermarket user and not of Moneysupermarket.com.

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