Boiler Cover

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What is boiler cover?

Boiler cover is a policy you can take out to cover your boiler in the event it breaks down. It can give you peace of mind that if your boiler does break down, a gas-safety registered engineer will assess and try to fix the problem.

Some boiler cover policies also include boiler servicing, meaning an engineer will annually service your boiler to ensure it’s in good working condition.

A boiler cover policy can also help with:

  • Central heating repairs
  • Plumbing and drainage repairs
  • Electrical wiring
  • Pests in your home


Boiler cover can help with boiler repairs and servicing, central heating, plumbing, and drainage repairs, electrical wiring, and pests

Possible boiler cover restrictions include limits on time spent on repairs and claims per year, no claim waiting periods, and boilers not worth repairing

How does boiler cover work?

You’ll be covered for boiler repairs, which generally includes labour and spare parts, as well as any extras included in the policy. However depending on your provider, the cover may work in different ways:

  • There may be a limit on how long the engineer can spend on repairs
  • You may also be restricted on how many claims you can make a year
  • There may be a waiting period after you take your policy out during which you won’t be able to claim
  • Your boiler might not be covered if it’s too old or can’t be economically repaired.

Do I need boiler cover?

Boiler cover can sometimes be included as part of home insurance, so it’s worth checking to see if you already have cover in place before taking out another policy. If you’re renting, boiler cover should ultimately be your landlord’s responsibility – though you may be able to take out your own policy if your landlord gives you permission.

It’s always a good idea to have boiler cover in place if you can, as many providers have waiting periods that prevent you from claiming at the start of the policy. This is to discourage people from only taking out boiler cover during an emergency –it’s therefore a type of policy worth considering to ensure you won’t be without heating and hot water if something does go wrong.

Find cheaper boiler cover with MoneySuperMarket

Every winter we rely on our central heating to keep us warm, so having a boiler you can depend on is extremely important to many homeowners.

Of course, sometimes the inevitable does happen, and your boiler will break down - potentially leaving you with a hefty repair bill; this is where heating cover comes into play.

What should I look out for when buying boiler breakdown cover?

The most important thing to do is to make sure your cover is adequate for your needs. Some policies will only cover costs up to a certain amount per year or per claim, and often the policy will limit the number of claims you can make per year - bad news if you have a tricky to fix fault.

Other companies will not pay for problems related to a build-up of limescale or boiler servicing and inspection. It is also worth knowing the age and model of your boiler, as some older and more obscure boilers are often not covered. This may be because older boilers often do not meet efficiency and safety standards requested by many insurers.

There is also usually a no-claims period attached to policies to prevent people taking out cheap boiler cover on the day their heating packs up and making a claim.

There is no 'wrong' option when purchasing your policy, but it’s important to compare policies carefully to make sure the one you choose covers you for everything you need it to. Here at MoneySuperMarket, our aim is to help you find the best boiler cover for your needs, which is why we've teamed up with some of the UK's leading companies to make your search quicker and easier.

Boiler vs central heating cover

You should consider whether you want cover for just your boiler and heating controls or your entire central heating system – the latter is more comprehensive, however it’s also likely to cost more. Remember that the exact level of cover you’ll be given will depend on the provider, so it’s always best to read policy documents before taking out any kind of insurance.

Don’t wait until your boiler breaks down

Taking out boiler cover as soon as your boiler breaks down is risky – in fact, many providers have a no-claims period in place to stop this from happening. The length of the no-claim period can differ between insurers, but it’s generally between a few days and a few weeks. It’s better to take a policy out as soon as you can, so if something does happen to your boiler you’re more likely to have cover in place.

Remember servicing and safety inspections

When you take out boiler cover, it’s useful to include a policy for regular servicing and safety inspections – this can help you keep your boiler in ideal shape, reducing the risk of needing repairs in the future.

Carry out proper maintenance

Your boiler cover provider may not pay out claims that come about as a result of poor or no maintenance on your part – for example, a build-up of limescale. It’s up to you to make sure your boiler is maintained properly.

Don’t take out cover you don’t need

It’s worth remembering that boiler cover can come as a standalone policy but also as part of a home insurance deal. You should check whether your home insurance includes boiler cover as standard, or even as an extra add-on, as it may work out cheaper than taking out cover separately.

It might be your landlord’s responsibility

If you’re a renter, you may not have to worry about boiler cover as it’s generally the homeowner’s responsibility – in this case, your landlord. You might be able to take out a separate policy but it will usually have to be with your landlord’s permission.

Gas safe engineer and certificate

When you have your boiler serviced or inspected, this should always be done by a gas-safe engineer. Gas-safe engineers are qualified to work on, inspect, and service gas boilers, and they are the only people legally allowed to do so. To ensure your engineer is gas-safe be sure to ask for ID. You can also check the company they work for has a gas-safe logo.

Recognise when you need a servicing/new boiler

It’s always helpful to know when your boiler needs to be looked at, so recognising tell-tale signs like an extinguished pilot light, a flame that isn’t blue, strange smells or sounds, or general performances issues can help you take action sooner rather than later.

Shop around

The best way to find a good deal on boiler cover is by shopping around, as this way you can see all the options available to you – this means you can compare deals by factors that are important, like cost, level of cover, callout charges, and excess fees. Once you’ve compared your options you’ll be able to find a deal that suits your needs best.

What is boiler cover?

Boiler cover is a type of insurance you can take out as protection if something goes wrong with your boiler and/or central heating. It can help cover the costs of engineer call-outs and labour costs as well as any parts they may need to make the required repairs.

Who needs boiler cover?

If you own your own home, you should have some sort of cover for your heating system - Although you should first check that your boiler is not included in your home insurance, as some policies do offer this.

If you rent your home, you do not need any central heating cover - this is for your landlord to organise. However, you should discuss the terms of their landlord boiler protection policy with them when moving in, just in case you have to use it during your tenancy.

What types of boiler cover are there?

There are two main types of cover available; boiler breakdown cover and full central heating cover. Boiler cover, as you might expect, only protects the boiler and its controls, whilst central heating breakdown cover also protects everything connected to it, including radiators and plumbing. A number of deals for either of these two types of cover may include a boiler service for no additional cost or a small fee, so compare to find the best deal for you.

What types of boiler can I get cover for?

You’ll generally be able to find boiler cover for most types of boiler, including gas, combi, condensing, and oil-powered boilers. However you should always check with providers before taking out a policy, just to be on the safe side – especially if your boiler’s more than a few years old.

What if my boiler and central heating system is very old?

Older boilers and heating systems can be harder to find cover for – this is because they can often fall short of the requirements many cover providers will have, such as general performance standards as well as emissions and energy efficiency standards. The premiums for covering old boilers are generally higher, but you may not be able to get cover at all with some providers.

What if my boiler can’t be fixed?

If your boiler is in a state sometimes referred to as ‘beyond economical repair’, your provider may refuse to cover you – in this case, it’s likely you’ll have to find a new boiler and then apply for cover.

What if I move house?

If you move house your provider will likely not be able to cover you on your current contract, however you can always contact them if you want to negotiate a new deal.

How soon can I claim after taking out cover?

Many boiler cover providers will have a no-claims period when you take out the policy at the beginning – this is mostly to prevent people taking out cover after their boiler breaks down and claiming for it immediately. While it can vary between providers, it can be anywhere from a few days to a month.

Do I lose boiler cover if I switch energy supplier?

If you switch energy supplier, you generally won’t have to worry about boiler cover as the two are independent. However this may not be the case if you’ve taken out boiler cover with your energy supplier, so you should contact them to make sure.

How long does a callout take?

Insurers don’t normally give this information, however many do offer emergency callouts for certain situations – normally if there is a risk to your health or if you’re building is made uninhabitable. Emergency callouts generally reach you within 24 hours, though this could differ between providers.


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