Hi Craig, You can try that argument with them, it may help and you may get a reduction for goodwill. The best bet you could hope for is the direct debit discount over the outstanding amount, they may want you to pay it off in one go for that though, and that really is best case. I would wait till you hear from CD, they should give you a contact ...

No worries mate, You've done the calculation fine, its most likely a different calorific factor used in the calculations on your bill. It should show you somewhere the number they have used. (39.2 would make 1701.71kWh) If you really want to find out more about the calorific factor and what it is, you can do so here, its a little technical ...

Hi Wertert, there have been a few posts on similar topics, look for one entitled - how do i dispute ridiculous gas bill? - I've put a lot of info on there in the past which may help. It's below. http://www.moneysupermarket.com/community/forums/t/how-do-i-dispute-a-ridiculous-gas-bill-5883.aspx

Those prices are f***ing awful! - the ones on here will be their online discount tariffs (the most competitive section of the energy market is online tariffs, you will almost always secure the best deal online) consumer direct are my advice, you need help and time to review the bill. They should not have sent collections onto you without giving ...

Hi, Firstly, and just to clarify, it is only gas meters that record in imperial (cubic feet) or metric (cubic meters). These are measurements of volume, that are converted into kWh for the purpose of billing. There is no such thing as a metric or imperial electric meter, as electricity is recorded in kWh anyway.. To convert gas units to kWh, ...

Hi, I found this.. "The code of Practice for Accurate bills (the Code) has been developed by the Energy Retail Association (ERA) with POwergen, British Gas, EDF Energy, npower and Scottish Power to address action raised in Ofgem's response to the Billing Super Complaint for domestic customers. These companies all support the ...

I appreciate she is not trying to get out of paying and i would not have mentioned Ofgem's back billing charter or consumer direct in one of my previous posts if I didn't think there was fault on behalf of the providers/developers involved. What I did want to do is make Bez aware of the relevant legislation, arguments she is likely to ...

I found this on Eurometers ltd "Created by Gill Electronic Research and Development in conjunction with British Gas plc, Eurometers manufactures the E6 domestic gas meter which is the worlds first solid state gas meter to enter volume production. The meter is approved by DTI/GOMB" EUROMETERS LTD Unit 11 The Quadrangle Abbey ...

Brian "2. Ask to see a copy of the supply agreement you signed. If you did not sign one or the agreement was completed fraudulently then you will have the basis for further action." Thats not strictly correct, contracts can be written, verbal or deemed. If you own the property and you are using energy, you need to pay for it. This is ...

Hi, By the sounds of things npower have taken over the incorrect supply when applying for yours originally, if british gas have always been the supplier, they will be entitled to bill you for full usage since you moved in. Your payments to npower should more or less cover their bill, and you would almost certinly get a payment plan from b/gas ...