I've managed to find a link that goes direct to the right bit now Mortgage Fee Reclaiming: http://www.moneysavingexpert.com/cgi-bin/viewnews.cgi?newsid1170081918,22653, Also these two are good, I've done the first, but while I know others who got money back on council tax, my band was correct Bank Charge Reclaiming: ...

I've already got my money back. This can be done. Actually there's no need for the letter above - I just called up. You'll find the full info on this on www.moneysavingexpert.com by far the best site for this type of stuff (and bank charge reclaming and most money things really) its run by the tv money guy martin lewis Hope this helps Pauline