Just for the record, I confirm this is happening right now (not five years ago)! Last week I received another debt notice from Supanet giving me 48 hours notice of debt recovery despite the fact the last letter I received from them several weeks ago stated they had put a cheque in the post for me and removed all fees (bizarre or what?). I replied ...

Hi, I empathize with your situation and sincerely hope it is brought to an end very soon. It really is a nightmare dealling with these people. It is like a weight on your shoulders you just want to unburden. I have spoken with several lawyers and each of them says that in their personal opinion Supanet are corrupt in selling a 12 or 18 month ...

A quick update: The same day I wrote the above, I received a letter from Supanet threatening the use of a debt collection agency, however, a few days later (having registered with Otelo), Supanet cancelled their £170 demand and offered me a £20 refund. I have left it with Otelo and gratefully await their decision on the matter. Not ...

Hi folks, Re: stay away from Supanet. I too have problems. After being a so-called valued customer for over 5 years (never missing a single monthly payment), Supanet rang me to upgrade my dial-up to Broadband. To cut a very long story short, I spent weeks without use of the Internet due to the incompetences of Supanet, faulty CD's, modems, ...