Well my problems with o2 continue to get worse. They in the end told me to put up or get cut off regarding my broadband. Then the phone I bought from them went kaput. Faulty earpiece. A problem common with the Sony Ericsson I had apparently. o2 would do nothing at all about it. Only a repair. Or, get this, a refurbished replacement. Their legal ...

Yup, that's o2 for you. I have had a long running battle to get a broadband service that they sold to me. They have never been able to provide the service they sold me in writing. Then...get this, because I have complained vociferously about this... they have decided to give me a MAC code, told me to go to another provider and if I ...

Yup, that's o2 customer service for you. I did get an answer to the dramatically poorer speeds I am getting when compared to my previous providers using the same setup - despite being sold this as a service that provides faster speeds using their much better superduper ADSL2+. Oh the belated response, it finally arrived a week after I was ...

o2 Broadband. What can I say about it. Well firstly I should say I have good experience in setting up home networks and am far from a novice. I transferred from Sky Broadband. Was told my speeds would be better because it uses ADSL2. Customer services would be better because it is 24/7. Oh and there were no limits on things like emails. Seemless ...