I have spoken to NINE agents in all, some so called team leaders, and all of them are obstructive and unhelpful, perhaps you might discuss the poor level of service agents and team leaders provide at the next staff meeting. Do you know who is ultimately in charge of customer services at pipex, most of the agents did not know who was in charge ...

How difficult can it be for an international communications company to execute a customer’s request to be billed monthly by direct debit changing from a quarterly credit card arrangement. In the 21st century you would think it would be a silly question. When the company concerned is Pipex, the word silly, along with inept, unprincipled and ...