No I got a call having recieveda number of staments froma young lady who assured me it would be sorted out and baring in mind by this point i no longer had a telephone number with them it had been transfered. But they were stil biling me!! My account for the broadband was dead so work that one out!! Since then i have spoken to a senior ...

Not sure if they are in breach but had same problem like you agreed to continue service and upgrade to 8mb having been told by there customer service guy I had 10 days to cancell if not happy. My account should hae gone live on the 8th sept 2006 it finally went live on the 10th running at 4mb then on the 12th was upped to the 8mb but still ...