Hello there everyone, Well since my last post I have been playing tennis with the 'customer services' experts down at Pipex - they have come up with an even better suggestion for my invoice this time..... I actually owe them £30 for 2 months worth of broadband, but they are claiming that I owe them £67.50, £30 extra for 2 months in which my ...

thanks that really helps! I will call them tomorrow and the cancel my direct debit and tell them I will pay via more traditional routes! (they have set up no less than 3 direct debits with me for some reason)

I have just come on this site after nearly flinging my computer across the room in absolute frustration! I ordered the £14.99 package in August. I didnt recieve an email informing me that I had been set up but did recieve my modem, which when set up broadband did not work. As a non technical person, I was not sure if I had set it up correctly! ...