I am not going to knock Talk Talk even though I am in competition with them, so where an exchange is not LLU enabled, all companies have to wait their turn for BT to do the work on their behalf. Where an exchange is LLU enabled I have no sympathy with any company not delivering good or great customer care. At the last time of checking Utility ...

Hello everybody This is my first post, so please be kind. ;o) I can only talk of my experience with a company I use for provisioning services for my customers. The Utility Warehouse set up what is called a 'move' team earlier this year, which does exactly as the name suggests, it enables a person in contract to move their services (phone, ...