That's pretty much what I did with the exception of only addressing it to the ' customer services department' not specifically the director. I did get proof of postage though.

I have had an Iphone pretty much since they came out, bought from the states, unlocked to all networks and what is called 'Jailbroken' so you can install a massive library of unofficial software. It is true that apple frown on such activity, and do indeed throw regular updates onto itunes to counter the unlocking procedure, but there is a ...

Last june I phoned CPW to end an 18 month contract with O2 purely because they couldn't match an alternative tarriff with another provider (I asked ) I was passed over to retentions, the conversation went pretty much like this: Me : I want to end my contract.... CPW: well I'll keep the contract open for a year.. Me: No, I just want to ...