Hi Jim, Sounds bad. I had a similar situation with an insurance company once, ringing up all the time while they kept losing all my forms etc. I guess there are plenty of useless people in any call centre who really couldn't give a monkey's about customer support. I moan about them too but I think I'll try and be a bit more sympathetic now I've ...

I think women have more little 'accidents' like bumping other cars in the car park. But when men crash, they tend to do it big time! I've been driving for just 3 years, I'm 21 so hopefully premium will drop more when I reach 25. In just three years my premium has lowered so that it now matches what my boyfriend pays (despite the fact he's been ...

I was insured at 18 on my first car which had a 2.0i engine so it was hefty (although I'm a girl which helps). Cheapest I could get was £1100 that first year with Direct Line. Worrying to hear that Direct Line load premiums though, my dad rang them up! Not sure why, I never asked him to do it. :oS Know what you're saying though, after that first ...

I have never had insurance with Churchill but one experience has put me off them completely. One of their customers crashed into my car (entirely his fault) and of course, because my car is old they wanted it written off. But the car is a) of extreme sentimental value and b) perfectly repairable. I said I wanted to get my £400 (that's what the ...

I'm not going to comment on Pipex themselves as I don't know what they're up to and they are probably crap. Just a plea not to take it out on the guys on the phone too much, eh? My fiance works in their call centre and was stuck on the phones after just a few days training. He was terrified, especially as he was told he'd get 6-8 weeks training ...