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I moved home last November and posted a report then about all the hassle I had moving my Talk Talk line. After a lot of stress I got absolutely nowhere so when I moved I took out a 3 month contract with BT, took on a new phone number and stayed with BT for the 3 months. I knew it would take Talk Talk 3 months to refund any BT ...
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Thanks Fiona for your e-mail.
I have now moved home and had to go with BT for 3 months. I have written a letter of complaint to Talk Talk highlighting the part on their brochure which says moving home is easy, just leave it to them!, I have never received a response. The billing department have told me that I need to buy myself out of this ...
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I have now moved home and despite numerous requests to Talk Talk, I have had to go to BT for a 3 month contract and return to Talk Talk after that time otherwise incur the £70 cancellation fee. I rang Talk Talk several times to cancel my existing phone line and was told a different version every time I got through depending on who I spoke to. I ...
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Thanks for that.
I phoned Ofcom yesterday who said it was Talk Talk's responsibility. This followed a call to high level complaints at Talk Talk who yet again said I had to go to BTand take out a contract with them and then buy myself out of it or stay with BT for 3 months then go back to Talk Talk or pay them a £70 cancellation fee. I have now ...
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I am moving house shortly and keep being told different stories by Talk Talk and BT. Talk Talk say I need to contact BT and join them for a 3 month contract which i will need to buy myself out of. However BT say it is up to Talk Talk to set me up in my new home as I am with Talk Talk currently and that Talk Talk do have the ability to activate ...