Hang on?? You paid £200 for a service you never received? And they had already apologised to you for it? Why would they hand you over to a debt company if they already apologised and said you didn't owe them any money??? I know it's probably a bit more complicated than that but if that summary is anywhere NEAR the truth I would ...

Oh yes, another possible organisation to turn to is CONSUMER DIRECT and if they can't help you they might put you through to someone who can. Email them. They helped me to get a year's free electricity when Southern Electric cocked up my bills and FORGOT to charge me for a year when I'd even given them my DD details! I refused to pay ...

FIGHT FIGHT FIGHT THEM ALL, that's what I say!!! I had a total nightmare with BT and with Talk Talk which went on and on for a year. I had been totally clear about what I wanted to do from Day 1, which was: move house, find out the new telephone number, stay with Talk Talk. Simple? Ooooh nooo. I ended up spending at LEAST 50 - 60 hours of ...

Ok everybody, just had a call from someone working in the CEO's office - who's going to take care of it from now on. Finally!!! So, to everybody else in this situation, cut the C**P and write directly to the CEO Charles Dunstone threatening whatever you can think of, and send an invoice. FIGHT!

Yes Stephen Thanks that is all very well but it appears I cannot even register on that talk talk members forum because in case you havent read ANY of my postings I AM NOT ACTUALLY A TALK TALK CUSTOMER AM I!!!! So, it's telling me my phone number is not recognised, your name is not recognised as referral contact, and, surprise SURPRISE I DONT ...

and has the woman who's supposed to be the Supervisor, Sarah "not allowed to give out surname", called me back when she swore she would???? NO!!! surprise surprise. I have phoned round loads of broadband providers today and they are all at least double the cost. I know that once I get the service it should be ok (famous last ...

If BT think they're getting £70 off me when i finally get a broadband connection with another company, they've got another think coming. They're not getting anything off me, since they tricked me into becoming their customer in the first place.

Dear Stephen Fell, I'd like you to contact me if you are the person who sorts out problems. Petica Watson Moderator - Your telephone number has been removed, to comply with MS terms of service and for your own personal privacy & security.

It's been 6 months and 11 days since I first signed up to get a Talk Talk service, having moved house in September. I have spent over 50 hours on the phone to them, and a lot of my money has been spent on the customer services number and in my local internet cafe. I have written to their compaints dept, their Press Office, and now Charles ...