Staywarm is a tarriff designed fr peace of mind not financial economy. What this means as Jalexa pointed out that your entire year's usage (whatever it maybe) is paid for at a set contractual rate, paid monthly. This means you can use as much or as little as you like. If you use twice the amount your payment is worth then e.on cannot ask you ...

The British Gas SARs/Recordings will only prove what you already know. That you had the conversation with them and that they did not take over the second supply, so in essence yes the recordings will help. What (if anything) brtish gas do about the situation depends on your conversation with them, and posisbly consumer focus. Poiwergen supplied ...

As has been said we need more infomation to help (although I have a sneaking suspicion as to the problem - perhaps revolving around an initial conversation with a home energy consultant). However Npower most certainly do not offer one of the cheapest energy prices around, an article on this very site ...

That's pretty much an example of what I suggested. The fact that any persistance was required shows that your supplier was reluctant to switch you. The only good reason they would have is if the product was no longer "commercially" availble. Their Landings team, is basically another term for retentions and as you experienced they ...

Quibbling over techicalities isn't really going to help call it what you will disputed bill disputed account, aside from their dictionary terms it all boils down to the same thing for this individual. Looking through the infomation presented I would make the assumption that the account has been in the landlord's responsibility for some ...

Speak with your landlord concerning the boiler, as your renting its his responsibility to ensure it is in safe working order. He may be awar eof the hum and be able to explain it, or to arange an engineer to visist to investigate.

At this stage i'd recommend holding off on the SAR's to your bank and suppliers, but definately be prepared to move forward with this. The suppliers hould provide the infoamtion without too much trouble as they'll be keen to recover any monies owed. Your energy bills will record what payments you have made (so initally no need to ...

I don't think EnergyWatch/Consumer Focus will be of much help here as its not the gas or electricty side of things at issue here, although they may be able to apply some pressure. If they are now stating they are unable to repair/cover your system i would be inclined to ask for the date at which this became policy and for all payments since ...

With regards to the failed appointments request that you speak with their failed appointments team or guaretee of service teams. They should investigate the failure and dependant on the outcome you should be awarded £20.00 per visist, this cna be further increased if they do not resolve thier investigation promptly details of this will be on ...

If there isn't a link to it, it generally means it's no longer commercially available. I.e not availabe to sale to the general public. It would still be available for their home moves and retention teams - so that current customers can port the product to a new property and for EDf to attempt to retain customers by offering a better ...