Last jan i took out a 12 month contract with this company as a casback offer. have sent in 2 claims to them (after month 6 and 9), both recorded delivery and both successfully delivered. It is impossible to speak to anyone on the phone about casback claims or complaints. you have to email or write. Emails get a reply (usually) after about a ...

Hi  I am having problems with phones2udirect cashback claim. I have sent in my claims at months 6 and 9 and not had either. Both sent recorded delivery, letter of complaint sent to MD of company and loads of emails sent and all they ever say is your claim is being investigated.  Does anyone know what the letter is using the Consumer Act ...

Hi thanks for that reply, you are the first person i have heard of that has actually got some cashback from them .In my last email i sent them  I have given them until tomorrow to receive my cheque and i told them that if i don't get it by then i will be taking it further with the help of a sunday newspaper but maybe i should threaten the ...

Hi I am afraid i can't offer help but I am pursuing my 1st claim still through this company and my 2nd claim is due to go off when my next bill arrives in the next few days. I sent my claim recorded delivery on 25th July and i keep emailing  then and just keep getting fobbed off with replies saying we are looking into your claim. I have ...

Hi Please please don't go to phones2u direct . I have been battling for 3 months for my cashback and am STILL going at them ! I used mobileoutlet last year but didn't get my cashback as i forgot to send one vital packing note to them .