Had to do an update - COMET'S level of incompetence goes from ridiculous to absurd.... Having received my refund for the broken cooker and heard nothing about the collection by Comet, I got a letter on Friday 9th Nov telling me they'd attempted to pick up the appliance on Nov 3rd. Now, this was news to me as no-one had ...

Depending on who you chose to provide your phone service, it may well cost you (quite a lot) to get the line working again. Don't assume the service hasn't been ceased just because you've got a dial tone. If it has been ceased, the line needs to be reconnected by a BT engineer somewhere in a junction box/at the exchange. Don't know ...

Unless they charge you with "estimated" bills when they can't take an actual reading. In eight years of using their monthly direct debit system during which time my electricity usage remained pretty consistent, their estimated bills were always phenomenally over the top. Peculiar that, how they never under estimated my usage....

Follow up - have rejected the cooker and Comet have refunded us the full purchase cost.  Curiously, (and unsurprisingly given their previous appalling customer service and inability to retain the simplest information) a week after receiving the refund no-one has contacted us to arrange collection of the faulty cooker...  I have ...

Yep! "Reject" is what I intend to do tomorrow. We will demand a full refund as we're worried that if they simply replace the cooker with the same model, there's no guarantee that it won't have the same problem.  Then I intend to go to a specialist Calor centre and buy a cooker which is already set up for LPG. I ...

Right, where to start. I'll try to keep it brief. Apologies for the lengthy post in advance.....   Bought a washing machine and cooker online from Comet for new house, washing machine is fine, no problems so far. We bought an  LPG convertible cooker as we run on LPG cylinders - the cooker was delivered late, and was then ...