shawny: I have just received an e-mail from BT regarding the cancellation charge. "Regarding Cancellation charge of £70.00, I would like to inform that From 01 May 2007 the minimum term of 12 months applies for all line provision and takeovers. Customers joining BT on or after the 01 May 2007, and subsequently ceasing within this term ...

I have just received an e-mail from BT regarding the cancellation charge. "Regarding Cancellation charge of £70.00, I would like to inform that From 01 May 2007 the minimum term of 12 months applies for all line provision and takeovers. Customers joining BT on or after the 01 May 2007, and subsequently ceasing within this term are ...

I was with TalkTalk and moved home. As I wished to contuinue my TalkTalk phone/broadband services at my new address, I telephoned TT. They stated that it was BT's responsibility. BT stated it was TT's ! Finally, I was told by TalkTalk that I had to have the active line at my new address registered in my name with BT, and contact them again ...

Still no broadband access. After waiting on  a queue for at least 20mins, an advisor suggested that I called the number again with another set of options - doing this, I was again in a queue.  Finnaly an advisor talked me through my moden settings - which were correct. Tried connecting via USB modem settings - no success Tried ...

Thursday 9th May - Still  no Broadband, so telephoned them this morning via all of the contact telephone numbers, until I got a response that could tell me exactly what the date was to be - only to be told around 19th May for the activation date ! This seems to confirms that when I rang the Sales line to cancel my ordered modem, they stated ...

They have credited you ! To your Account or by Voucher/Cheque  ? I too is going to ask for credit, due to my wait / non-help via Customer support. Also - for overpayment of £1.00 (charhed £9.99 rather than £8.99) In return I will be returning the ordered modem, for my £29.99 ...

Getting fed up with my dialup connection, I decided to join TalkTalk Broadband. I signed up 29th March, (upgrading from Talk 1 to to Talk 3 International), and Land/Call package transfered as detailed in letter/email received. I am still awaiting for my ordered modem (£29.99) and Broadband connection. I have had no details other than what ...