S Yep your quite right, I'll send a letter straight away and request these. I'll also mention what it has cost in communicating with them to deal with this mattter. Hopefully, at least I'll get my costs back. All the best

Great news Have received a letter from DLC this afternoon apologising that they have made a mistake and ''incorrectly traced an account to you'' and ''apologies for the inconvenience this has caused.'' It looks like all the effort has paid off. Thank you for your advice and help over the passed week. This goes ...

cheers - Informed them with the first letter sent last week so now await both Orange and DLC to contact in writing. I'll update as the situation continues All the best Sean

Huckster Cheers for you prompt reply. I,ve contacted Orange this afternoon, just to confirm that they have received the fax. Thet did and an investigation was started on the 16/10/09, so they have informed that we should receive confirmation within the week stating they are investigating - here's hoping!!!!! With regards to the DCA - ...

Huckster Thanks for your reply, The police although have given an incident number are taking it no further. When I first contacted Orange about the case I was passed onto their debt collection department, where again they would not give any info, but when I insisted this was not my sons contract and that I would be reporting it to the police, ...

My son received a letter from a debt collector ''Direct, Legal & Collections''. When we enquired they informed that he had got an Orange contract phone in June this year. When we enquired about the details they would not give any info as we were unable to confirm the address to which the contract was taken against (my son as ...

First time writer and feel I need to get this off my chest. My son has just received a letter from this company wanting £400 plus for an account which was opened in June this year - when he contacted them thay gave some info but not all requested - we told them we would contact Orange to see if we could resolve the matter, we then ...