Thanks for advice. We dragged her to CAB at outset. They only offered help with unsecured loans which Payplan dealt with in an efficient friendly and helpful manner. They also advised that Welcome never answered correspondence in respect of anything. It would appear from various posts that contacting Welcome's Head Office is the only way to ...

Would like to share frustration that Welcome Finance fail to respond to correspondence and appear to be playing for time My adult child, in desperation, took out a secured loan without telling us which she cannot afford to pay back and there is now no value in the property. We have been trying since April 20 to offer them a settlement figure to ...