Hello - yes I did. I wrote in telling them I was apalled and that it was discrimination and nothing else. I got a letter back saying that it just an administrative error - or that was the general gist - and that they were terribly sorry I felt that way and couldn't really understand why I would think that. Skating over the fact that without ...

Unfortunately I am a fan of the - let's just get it sorted with one phonecall and let that be the end of it - theory, rather than the 6 months & 42 trees worth of paper later, and certainly I probably wasted far more time trying to speak to the right person (and failing) than I would have done if I had started down this route right from ...

I just thought I would update you all on the latest. Having taken the issues with my current account to the financial ombudsman in regard to possible compensation (but frankly more as a punishment) we have had a result. Instead of the 'we will remove the charges and default as a goodwill gesture' that I managed to get, they have managed to ...

Hi, After months of fighting over my NatWest current account I have finally won the war and the default removed. I moved on to trying to remove a default on my loan account - a bit of background: I began to struggle to pay my loan account some years ago when my partner went into hospital and we had to survive on one salary for 18 months. I set ...

More updates... they wrote back with some haste saying they failed to see why any compensation was due. So I sent off a complainT to the finacial ombudsman. Whether I get anything or not they can pay their £450!

Just a quick update on this one... .I have had a response from the Chief Executives office (apparently) - here are the pertinent bits: "Contrary to popular belief, cheques do not legally expire after 6 months. It is usual banking pratice to consider a cheque to be 'stale' after 6 months, but if this represents a valid debtm the Bank ...

Thanks to both for your comments. Various lengthy conversations have been quite unfruitful. It seems they are keen to place the onus on me to prove I closed the account. In their glorious system the account was 'transferred to recoveries' in January 2006 - not closed. Since it was with the recoveries team this is their reason as to why no ...

I wonder if anyone can help with this slightly bizarre situation. I closed my NatWest bank account in January 2006. I believed it was closed but in reality it seems is stayed open and 'dormant' as I have a loan account with them also and therefore a current account is required, The loan is repaid through another account. On checking my ...