Hi All If you go First Utility Homepage click on Smart Direct,down to pdf tarriff guide-midlands click on this go down under prices to Summary of T&Cs to Additional charges you will see £65.00 is charged for abortive visit As for savings i would say i am still a lot cheaper than i was before i registered with F-U but love the smart ...

Roger H 1948: Roger H 1948: Similar position, Transfer dates :- Electric on 28th May & Gas on 5th June. No contact yet regarding the installation of my nice new smart meters ( The main reason for transfer of suppliers) No mention of possible further 30 day wait for the meters,when I placed the order for changing suppliers. Would have ...

SandyI: James2708:Applied via uswitch on 2.3.2009. After calling them they gave gas and electric dates for changeover of 4th and 6th May. Understood this to be the smart meter installation. No new meters installed ( they are external ) so called again. This is the changeover dates I am told. They can now arrange a contact date for smart meters ...

As Promised UPDATE Yes the Smart Meter etc are now in, and fully working as from today both meters well installed and use their own electic man to install, good job well done, soon forget the wait but i am sure they will improve soon,taken just 2 months from transfer to them .

Well Roger i dont want to upset you but i transfered on 5th may for electric and 7th may for gas,rang them the other day as on their website you can now sign up and it gives you a date for meters,i was told we would get ours installed first, i still have had no call and as you can see i transferred a month ago but signed up 9 march,2 years wont be ...