Hi elinchrom999 Mobile broadband can be a great way to get access to the internet when your out and about. I can confirm that our modems are compatible with 10.6 (Snow Leopard). Please be aware that the K3520-Z will not work with the 64 bit version of Snow Leopard, all other devices will work fine. I'm glad I could help All the ...

Hi there I work Vodafone and haveing read about your experience I'd like to offer my help in getting this resolved. Send an email for the Contact Us page of our website with a link to this thread and WRT135 in the body of the text (so your email comes straight to my team) and we'll get back to you as soon as possible. I can see taht ...

Hi clairelj I can understand your feelings here and would like to offer my help with your situation. If you send an eamil from http://vodafone.co.uk/contactus with a link to this thread, your details and WRT135 in the body of the text (so that you are routed straight to my team), I'll get back to you as soon as possible. Thanks ...

Hi uk_nz This is really strange. Did you include the FIT135 in the body of the text? We are currently answering emails in my team within 48 hrs so you should have had a reply. Have you got the email reference number? I'll search for your email and reply right away. I'm sure I can fix this for you. Kirsty_Vodafone Vodafone Customer ...

Hi dreamcatcher I can see that this has been a very confusing and frustrating situation for you. I work for the Vodafone eForum Team and we are dedicated to resolving customer queries online. I would love the opportunity to resolve this for you. If you send me an email from the Contact Us(vodafone.co.uk/contactus) section of our website, with ...

govindsa: With this in mind I have refunded all charges on your account that are outstanding. I have also refunded the £58.13 that was debited from your bank and requested that this be returned to your bank accounts. This can take up to 14days to process. I have also let DLC know about the changes and refunds I have made to your ...

Hi AnamDean I can understand your confusion here. Our returns policy has recently changed in-store. Over the phone you still get the normal 14 days. Send us you details with the instructions from my last post and we will investigate for you. Looking forward to speaking with you! Kirsty_Vodafone Vodafone Customer Services eForum Team

Hi govindsa Thanks for getting back to me. I am unable to provide my personal email address for security reasons. The Contact Us form on the Vodafone website guarantees security when you are sending your details. In the first instance if you can send us your details with FIT135 and a link to this thread then we will be able to investigate ...

Hi govindsa I'm saddened to hear about the difficulties you have had whilst closing your account. I work for the Vodafone eForum Team and we are dedicated to resolving customer queries online. If you send us and email from the Contact Us section of our website with a link to this thread and FIT135 in the body of the text (so that you are ...

Hi uk_nz I work for the Vodafone eForum Team and we are dedicated to solving customer queries online. I am disappointed to read about the difficulties and service you have received. I would love the chance to put this right for you. Send an email from the Contact Us section of the website with a link to this thread and FIT135 in the body of ...